JOB PURPOSE
Tenacity would like to invite suitable candidates to apply for Collections Agent position.
The main purpose of the role is to action and resolve Collections queries via telephone to
Description
To action, resolve or escalate a range of customer queries or complaints via inbound our outbound (as required) voice channels in professional and customer centric manner.
Key Respon
Description
This role will be accountable for the successful output of the following performance areas:
Manage daily operations:
Supervise, lead and performance manage a team of agents
D
As a Bench Service Technician you will diagnose and successfully repair equipment that is sent to the Bench Facilities. You will be required to liaise with colleagues and partners across the organizat
Field Service Junior Engineer (graduate programme). You will provide technical support to customers on operational or maintenance aspects of a variety of system equipment.
Start date: 01 April 2024
Minimum Qualifications and Experience:
Matric/ Grade 12
A minimum of 2years customer service/sales experience in a call centre environment (with sales lead generation experience.
Main Dut
Job Description
Minimum Requirements:
Grade 12 qualification/equivalent.
3 - 5 years' Dealership experience in a Service Advisor position.
Computer literacy skills and competence to m
Job Description
Minimum Requirements:
Grade 12 qualification/equivalent.
3 - 5 years' Dealership experience in a Service Advisor position.
Computer literacy skills and competence to m
Minimum Requirements
Matric.
Ability to comprehend technical information.
Minimum of 12 months customer service experience.
Strong administrative and organisational skil
Role objective:
Leads successful on-site installation, servicing and repair processes of complex equipment and systems without direct supervision. You will follow detailed work instructions and
Main Purpose of The Role:
Commercial Support – Customer Visibility and Implementation
Strategic Implementation Project Lead
Internal Projects and Process Improvements (Best Practice)
Job description
Your Duties and Responsibilities...
Incident Guru: Manage incidents effectively, ensuring timely resolution and minimal disruption to services.
Problem Solver: Investi
Your primary responsibilities will include:
Understanding Client’s Challenges and Building Trust: Understand clients’ primary challenges and establish yourself as a trusted technical
Job Accountabilities:
Customer Interaction and Social Media Engagement: Manage customer inquiries and issues across traditional and digital channels, including social media, ensuring a seamless
Desired Experience & Qualification
No prior experience is required; we welcome individuals looking to start their career.
Strong communication skills, both written and verbal.
A positive
Duties and Responsibilities:
Initiate Outbound Calls
Meet Sales Targets
Product Knowledge
Continuous Self-Development
What We Offer:
Full Training
Growth Opportunities
Uncap
WHAT TO EXPECT?
Meeting sales objectives.
Meet operational and quality efficiencies.
Provide an exceptional customer experience.
Your skill set will be challenged in a goal-dri
RESPONSIBILITIES INCLUDE:
To implement control systems and conduct audits according to policy and procedure to safeguard the business.
Manage compliance and marketing events within the p