Purpose of the Job
Oversee the call centre operations and resource management of the retail customer segment to pre-defined business and customer satisfaction standards.
Who You Are:
You a
What are the duties and responsibilities?
Manage inbound and/or outbound calls, with the outcome being servicing or selling insurance products.
Provide outstanding, accurate and reliable
YOUR ROLE
To proactively communicate with full Supply Chain and finally with our customers to secure dynamic services and communication.
Resolve all and any issues, or hurdles that remain in t
Purpose of the position:
The intention is to give practical work experience to students who are in their final year/completed their studies and require exposure in awork environment and require pra
Specific Role Responsibilities
Improve the quality of customer service and retention by enhanced facilities, improved technical skills and current marketing methods
Ensure high standards of qu
Ref No: CORS/01/01/2024
REQUIREMENTS
Grade 12
Bachelor of Laws Degree (NQF Level 7)
Valid Driver’s License
3 Years of Working Experience in Legal Administration
Ability to
JOB REQUIREMENTS:
Degree in Chemistry/Pharmaceutical Sciences or equivalent qualification.
Good knowledge of chemistry (Analytical and Organic). Knowledge of local and international phar
DESCRIPTION
We're on the lookout for a Customer Relations Lead in Gauteng.
As a Customer Relations Lead, you will be responsible for:
Administration
Leadership and Team Management
A NOC Support Agent plays a critical role in providing technical support and monitoring the health of an organization's network and IT systems. The primary responsibility is to ensure the efficien
Duties and responsibilities:
Customer first – Net Promoter Score (NPS) and Customer Satisfaction (CSAT)
Identify areas for improvement of overall customer experience
Imple
Job description
The incumbent is expected to be a one-stop call resolution employee by answering incoming calls and resolving queries received from Tracker Clients according to the relevan
Description
Solugrowth is in search for a Shared Services Center (SSC) Manager (P2P) responsible for the development, implementation and adoption of processes and tools to drive scalability, effici
What You’ll Do:
Data Capturing
Ensure that all orders are captured onto data sheet (orders tracker)
Order Handling & Distribution
Receives orders via Internet, fax or mai
Job Output:
Responsible for customer interactions that result in resolved billing and account queries within scope whilst ensuring that quality and cost effectiveness is maintained.
Understand
Job Description
To provide a branch reception function by identifying the customer's needs, recording, monitoring and allocating the customer to the appropriate area for assistance whilst maint
The detail:
Enhance the overall customer experience and ensure customer satisfaction and turnaround time on queries.
To take inbound calls from customers regarding sales, product queries and c
The detail:
The purpose of an Ignition Group Collections Agent is to reduce the number and value of arrear accounts whilst maintaining Client Service standards and retain existing clients.
Ach
RESPONSIBILITIES
Insurance Claims Administration
Carry out a range of information gathering and data processing activities to support the administration of insurance claims, including an init