Key Result Areas
Crafting proposals and driving the implementation of changes and enhancements to existing closed products taking into account the overall closed products strategy, customer fair
Initiates processes via mixed media (Email /Web chat / In-Bound Calls)
Manages processed initiated including : Enquiries, Money Out , Change requests, Money in, New Business Servicing
Deals wit
Duties and Responsibilities
Deals with client enquiries via telephone (inbound and outbound), email, web chat
First contact resolution of applicable queries/ transactions
Deals with first le
Minimum Qualification Requirements:
Ideally: Research Masters in Psychology as the person will be supervising students and preferably lecturing experience in Research Methodology.
Alternativel
Job Purpose:
To lead, coordinate, and develop a highly motivated team of individuals and teams to ensure that they provide world class service to our customers, and overall optimization of branch s
Job Description
We're on the lookout for a Customer Service Consultant in JHB CBD
As a Customer Service Consultant, you will be responsible for:
Customer Handli
Principal Duties/Responsibilities:
1. Agree individual and team service targets with Branch Manager in order to deliver the Branch’s / Company’s business goals.
2. Supervise a team o
Key Purpose
We’re Vitality, improving people’s health around the world through best-in-class evidence, science, technology and most importantly our people. Vitality encourages changes i
Key Purpose
To deliver world class service to all Discovery Health Members, Providers, Employer groups, Hospitals, and Brokers by supporting and fully resolving their queries through various servic
Job Summary
To apply Maintenance knowledge, automation skills and tools to deliver the results within their own specialist area.
Work with the line managers and production team whilst applying WCM
Job Purpose
To manage and promote a strategic employee relations function for the University.
Job Knowledge, Skills and Experience
Relevant Bachelor’s Degree e.g. Law, Labour Studies e
Job Purpose
Operationally manage, support and drive all Talent Acquisition activities, interventions and programmes, including Senior Management Appointments, in line with the Human Capital and
Your tasks and responsibilities:
Troubleshoot, diagnose and repair all designated VMS equipment within an assigned service territory, including preventative maintenance, installations and upgrad
Other key responsibilities include, but aren’t limited to:
Provide day-to-day supervision, expertise and direction to a Production team within an operation area to ensure delivery against
ROLE PURPOSE
Drive and implement the strategy around service standards, hospitality, and service excellence across the Clients facilities management portfolio.
Ensuring quality of the services r
Supervision
Prepare and review collection targets with team.
Ensure that all credit control and collections procedures are understood, applied and consistently adhered to.
Proactively monito
ENVIRONMENT:
An energetic Managed IT Services Provider based in Durban is actively seeking a Service Delivery Manager. This role involves overseeing day-to-day tasks related to customer service, en
ENVIRONMENT:
A fast-paced Investment Firm based in Tokai seeks a strong technical & ambitious Service Desk Coordinator who will serve as the single trusted point of contact for all IT related c