Job Description
Roles & Responsibilities:
Role involves handling inbound calls from customers/agents to resolve queries on their accounts
Role requires providing excellent customer
Job Description
Main purpose
The key objective of the role is to identify and understand customer needs, delivering a first class customer service to increase the profitability of the business
Job Description
Primary Job Duties & Responsibilities
Assess customer situations to provide quotes, policy inquiries and changes, billing questions, and technical support.
Review and reso
Purpose of Job
To support the delivery of Line of Service business strategy, while being effective and demonstrating proficiency across financial performance management, decision support and busine
Job Description
Assist in leading, mentoring and training in Operations
Ensure brand standards are maintained
Qualifications:
Strong leadership and team management skills.
Excelle
Job Description
Develop, manage and review quality control processes, ensuring alignment with ISO 9001:2015; GMP Standards and other relevant standards.
Oversee the establishment and man
Job purpose
To effectively coach and lead their team in achieving the agreed goals by developing the necessary skills of each team member in achieving the required results.
Developing and mana
DUTIES AND RESPONSIBILITIES:
Oversee the improvement of our current product offerings
This role is focused on enhancing existing menu items and ensuring that they meet the highest standards of
Job Description
This role is an essential part of the Finance team. As a leader in our Finance Hub you will contribute to the operations and management of the Finance Shared Service Centre. You
Job Description
To apply appropriate sales processes within area of responsibility to achieve sales targets and build client relationships.
As part of our team, you will be surrounded by uniqu
Main function of the Job
Manage a team of technicians to ensure smooth operation of the facility.
Responsible for management and distribution of maintenance tasks and managing client upgrades
Other key responsibilities include, but aren’t limited to:
Safe delivery of maintenance activities;
Leading of a team of artisans to ensure the effective execution of breakdown, unplanne
Job Description
To provide a positive customer experience by being helpful and sensitive to customer needs and aspirations. Offering value adding solutions within a dynamic environment, whilst a
Job Description
Responsibilities:
Assisting in managing all aspects of a store
Maximizing turnover and profit
Stock loss control and prevention
Deliver exceptional customer service by imp
DESCRIPTION
The Surveillance control room utilizes an escalation protocol whereby Surveillance Control Room Officers escalate their findings into a situational control room. The Surveillance Esc
Purpose
Responsible for managing the delivery of ongoing service improvement activities within the service delivery lifecycle and identifies opportunities to improve the performance of services
Duties and Responsibilities
Attend shift handover to obtain previous shift information and schedule shift resources accordingly.
Perform visual inspections of work area to identify problems an
Duties and Responsibilities
Investigate and diagnose problems and breakdowns to determine resource requirements and order spares according to Company procedures.
Analyse breakdowns through roo