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TransUnion is more than just a credit reporting agency. We’re a sophisticated, global risk information provider striving to use Information for Good. Serving roughly 45,000 companies and more than 500 million customers in 33 countries globally, we’re committed to providing the most complete and multidimensional information available, to help o...
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What We'll Bring
This role monitors performance controls and measurements for the outsourcing vendor’s on-site activities. Responsibilities include the daily interaction with vendor contacts as well as oversight of vendor performance toward contractual SLA’s. Provides guidance in accordance with contractual SOWs, regulatory requirements and applicable internal policies and procedures. Integrates new processes to identify and execute reliable business Key Performance Indicators (KPls). Makes recommendations to control costs and drive improvements to the operational efficiency of vendor processes. This position is also responsible for ensuring an effective business relationship between the business unit and the other TransUnion business units by ensuring open communication, regular reporting, and adequate escalation handling according to TransUnion's requirements.
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