Website Redevelopment Project Implementation Specialist at Stellenbosch University

Duties/Pligte Stakeholder communication and change management:

• Supporting the development of memorandums, presentations, and supplementary documents to institutional management bodies;
• Arranging, preparing for, participating in/ facilitating project-specific stakeholder engagements such as workshops, meetings, planning sessions, project forums, training, and project meetings;
• Producing copy for and overseeing production and distribution of ongoing stakeholder communication.

Project deliverables:

• Conducting research, consulting with stakeholders, and drafting a range of artefacts and content including, but not limited to, plans (such as a content plan), guidelines (such as content guidelines, meta-data standards), red words, help text, categories and tags, lists of required page templates, process flows (such as the user lifecycle), regulations, policies, and procedures;
• Providing expert input on and reviewing work produced by service providers, especially on best practices related to websites in general, and website content.

Project governance:

• Arranging, preparing for, and participating in project governance structures;
• Overseeing the various project workgroups and developing templates for workgroup terms of reference and reports.

Service provider engagement:

• Fostering ongoing, productive working relationships with the primary and additional service providers;
• Overseeing the delivery of services by service providers;
• Recruiting and supporting the appointment of additional service providers.

Project management support:

• Working with the project's project managers on the project delivery practice to flag and monitor risks and issues; tracking and ensuring that project milestones and deliverables are met; giving input on the project schedule; overseeing scope and change control, project dependencies, and critical paths; and keeping the Project Management Plan (PMP) up to date;

Assisting with financial management:

• Tracking the payment of invoices, and capturing payments on the project's expenditure sheet.

Administrative/ logistical support:

• Arranging meetings and taking minutes to produce reports or action lists;
• Working with the CCMD's administrative support function to arrange venues, catering, parking, etc., for meetings and workshops;
• Managing the project's document repository.

Job Requirements/Pos Vereistes Education:

• Diploma, bachelor's degree or equivalent qualification at NQF 6 in communication, web design, web development, or relevant related fields.

Experience:

• At least three years' experience in managing web projects (or similar) and initiatives;
• Proven experience of supporting/ delivering on large-scale website redevelopment projects;
• Expert knowledge of website content, website management, web best practices, and communication best practices;
• Experience in communication.

Competencies:

• The ability to work strategically and pro-actively, both independently and as part of a team;
• The ability to communicate clearly and confidently;
• Excellent verbal, written, and presentation skills;
• Meticulous and detail-orientated;
• The ability to plan activities and projects well in advance and taking possible changing circumstances into account;
• The ability to prioritise and manage time effectively for self and projects;
• The ability to make quick, clear decisions which may include tough choices or considered risks, and sound judgement skills;
• The ability to work in a systematic, methodical and orderly manner;
• Sets high standards for quality and quantity;
• Performance-driven with a desire for continuous improvement;
• The ability to adapt easily to change.