Waiter - Bloemfontein Campus at University of the Free State

Duties and responsibilities:

• Prepare tables for service as per the restaurant standard.
• Greet and escort customers to their tables.
• Present the menu and provide detailed information when asked (e.g. about portions, ingredients or potential food allergies).
• Inform customers about the day's specials. 
• Offer menu recommendations upon request Take accurate food and drinks orders.
• Communicate order details to the Kitchen Staff Serve food and drinks.
• Up-sell additional products when appropriate. 
• Deliver checks and collect bill payments.
• Clearing and cleaning of tables.
• Restock of items in the front of house. 
• Provide excellent customer service to guests.
• Following health code standards with regards to the handling of food. 
• Making and serving of variety of coffees to a high standard.
• Assist with events and functions, including setting up and rearranging of tables.
• Perform other duties as required by Housing and Residence Affairs.
• Available to work on weekends and after hours if required.

Inherent requirements:

• Grade 12 or National Vocational Certificate on NQF Level 4.

Recommendations:

• Minimum one (1) year experience as a waiter.
• Knowledge of Point-of-Sale System.
• Experience as a Barista.

Competencies

Required competencies: 

Results-oriented:

• The ability to cope with a frequently changing environment and to adapt to evolving situations. 
• The ability to stick with tasks, not give up, and overcome obstacles in completing one’s task. 
• The ability to be reliable, responsible, dependable and to fulfil obligations.
• The ability to deal calmly and effectively with high stress situations.

Strategic thinking:

• The ability to deal with several activities at a time.
• The ability to focus on details, work towards perfection, and approach work in a neat and organised manner.

Business Acumen:

• The ability to adhere to rules and strictly follow work regulations.

Leading:

• The ability to maintain high levels of personal motivation, energy and enthusiasm. 
• The ability to be cooperative with others, display a good-natured attitude, and encourage people to work together.

Building coalitions:

• The ability to negotiate, sell, influence and to persuade others.
• The ability to be self-assured and at ease with people in all types of social situations.
• The ability to interact with others and establish personal connections with people.