UPS Technician at NTT Ltd.

Key Role and Responsibilities:

• Operate and maintain critical and non-critical data center infrastructure, equipment and systems.
• Receive and execute work orders for preventative and corrective maintenance on critical systems, electrical systems and building physical structure.
• Conduct routine inspections on the equipment rooms, data center, UPS room and production areas.
• Monitor and assess all equipment and installations in the facility to ensure that they are in good working condition.
• Coordinate with building administration to ensure common area and list services are efficiently provided to clients.
• Monitor housekeeping program for assigned facility aligned to client requirements, NTT standards and industry best practices.
• Coordinate with client on housekeeping schedule and specialized work (Carpet, cleaning pest control).
• Assist with reporting of facility management operations and required metric reports to management.
• Assist in arranging security guidelines for security and closed-circuit television for client approval.
• Monitor power, cooling capacity, and environmental conditions within the data halls.
• Work with a team of CFTs to deliver total availability (100% uptime) while minimizing risks.
• Troubleshoot and document technical issues, escalates as appropriate, and ensure issue resolution.
• Maintain strict adherence to change control activities.
• Adhere to all local and relevant safety laws, corporate governance and principles, etc.

Knowledge, skills and attributes:

• Familiar with building management systems (BMS/EPMS) and data collection.
• Understanding of the engineering design and operational aspect of all electrical systems.
• Able to adapt to changes in the work environment; manage competing demands; change approach or method to best fit the situation.
• Eager to respond promptly to customer needs and solicit customer feedback to improve service.
• Ability to follow instructions and respond to management direction, taking responsibility for actions.
• Display willingness to make decisions.
• Ability to identify and resolve problems in a timely manner.
• Demonstrate accuracy and thoroughness.
• Fundamental knowledge of network design and layout as well as low voltage (copper/ fiber) cabling.
• Good verbal and written communication skills.

Academic Qualifications and Certifications:

• High school diploma required.
• Degree or equivalent in Electrical Engineering.
• Electrical Red Seal Certificate.