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Standard Bank Group is the largest African banking group by assets offering a full range of banking and related financial services. “Africa is our home, we drive her growth” Our vision is to be the leading financial services organisation in, for and across Africa, delivering exceptional client experiences and superior value. This sets the prim...
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JOB DESCRIPTION
We are recruiting for Universal Bankers in Johannesburg to engage customers and take demand via Voice Branch Contact Centre; for any banking matters ranging from product questions to customer account activities (opening accounts, statements, debit order information, etc.). Form an accurate assessment and understanding of that demand in order to act on it in a one-and-done manner that consistently delivers what matters to the customer within product and legislative (i.e. FAIS and NCA) parameters.
QUALIFICATIONS
ADDITIONAL INFORMATION
Behavioural Competencies:
Technical Competencies:
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