Technician at Thales

PURPOSE OF THE JOB

• Executes tasks for setting-to-work, installation, deployment, commissioning, upgrading of new systems. Provide customer support to ensure Thales South African System (TSAS) equipment meets its service level agreements: availability, maintainability, and supportable targets.

KEY PERFORMANCE AREAS AND JOB DETAILS

Technical support:

• Execute tasks related to the installation, deployment and commissioning of new/retrofitting of TSAS systems.
• Perform maintenance work in an expeditious manner.
• Establish and maintain periodic reviews of the preventative maintenance system.
• Maintain equipment according to required technical standards.
• Scheduling and completing periodic maintenance according to industry standards.

Maintenance record keeping

• Keep detailed maintenance records for all equipment.
• Record the date and details of the completed maintenance noting any deficiency discovered.
• Documenting the results of the inspection.
• Document any actions performed and maintaining a data life of certification documents.

Other Requirements

• Comply with section 14 of the Occupational Health & Safety Act and regulations (85 of 1993).
• Adhere to HSE & Security governance policies and
• Adhere to all other TSAS applicable policies and procedures

Technical assistance

• As directed by the Project Manager/Systems Engineer

COMPETENCIES AND EXPERIENCE

Qualification

• National Diploma (NQF Level 6 minimum) or BTech in Electrical Engineering
• Relevant Domain Training e.g. Linux and Product knowledge

Experience

• Experience in fault diagnosis, systems maintenance and support is preferred.
• Proven capability of providing in-depth equipment level diagnostic services as well as solving complex defects down to Depth C (i.e., fault finding to module or PCB level) and Depth D (i.e., fault finding and repairing the module or PCB). This will be an added advantage.

Knowledge

• Knowledge of Support Processes
• Knowledge of QMuzik
• Knowledge of health and safety regulations
• Working knowledge of Company quality standards and practices.

Skills

• Computer skills
• Administration skills
• Organizing skills
• Communication skills
• Interpersonal skills
• Troubleshooting skills

Attributes and or related abilities

• Initiative
• Problem solving
• Ability to use a thorough and methodical approach to work
• Ability to work under pressure
• Adaptability and tenacity