Technical Support: GIS & Risk Analysis at Santam Insurance

What will you do?

• Santam Underwriting Risk Management has a Technical Support: GIS and Risk Analysis role available. The role reports to the Tech Specialist: Risk Analysis & Advice and will be based at the Santam Head Office in Bellville.

What will make you successful in this role?

• The Technical Support (GIS and Risk Analysis) will be responsible for providing GIS support in various underwriting risk projects and daily operational tasks. This job will appeal to anyone who wants to gain experience in applying GIS in an insurance risk environment. Anyone with a natural science university degree and a desire to work hard and learn, should apply.

KEY ACCOUNTABILITIES AND RESPONSIBILITIES WILL INCLUDE:

• Flood Queries mailbox management: Be responsible for e-mail queries relating to flood reviews a few days per week.
• Underwriting Viewer support: Provide administrative and data management support to the ArcGIS Online Viewer application.
• Data collection, cleaning, and analysis: Perform daily GIS tasks relating to data collection, cleaning and analysis for port spatial and non-spatial data.
• Geocoding of Santam policy data: Perform the cleaning of address data, followed by geocoding and reverse geocoding.
• GIS analysis.
• LITool Updates.
• Underwriting Viewer Support.
• ArcGIS Online Support.
• Report writing (presenting research or analysis results).

Qualifications and Experience

• BSc Geomatics or Geoinformatics or relevant specialist degree.
• 0 - 3 years’ experience as a GIS Technician. 
• Proficient in Microsoft Excel, MS Word, and PowerPoint.
• An understanding of insurance and related risks (advantageous)

Skills

• Basic knowledge of disaster risk (floods, fire, etc.)
• Coordinate Systems and Map Projections
• Must be proficient in the ESRI software suit (e.g., ArcGIS Pro, ArcGIS Online)
• GIS data capture, data preparation and analytics
• Python scripting skills for customisation and automation will be a benefit.
• Geocoding capabilities
• Spatial analytics
• Research and report writing
• Advance knowledge in MS Office:  Word, Excel, PowerPoint, Outlook 
• Conflict management
• Good communication, presentation, and networking skills
• Ability to work under pressure
• Teamwork
• Analytical thinking
• Problem solving
• Time management
• Attention to detail

Competencies

• Client focus
• Flexibility and adaptability
• Drives results
• Collaborates
• Cultivates innovation  
• Decision quality
• Data analysis
• Problem solving
• Reporting and administration
• Plans and aligns
• Balances stakeholders