Technical Assistant at Epiroc

Main responsibilities

• Adhere to environment, health and safety programs and requirements
• Ensure planned maintenance schedules exist for each machine and liaise with the Product Specialist and Technicians
• Draw up relevant tendency graphs regarding machine performance and control on a monthly basis
• Track and report on maintenance cost and expenses against forecasted values and give early warnings of deviations to the Site Manager
• Support continuous improvement projects by providing management and maintenance information

Inventory control and management by:

• Liaising with mine engineering team to ensure the planned parts is available on the date of planned maintenance
• Control stock and non-stock supplies on surface equipment
• Planning stock requirements for the service contract in collaboration with Epiroc South Africa HQ
• Ensuring that all work done is invoiced in accordance with the service contract and company rules
• Follow up on parts requirements
• Process parts orders and follow up on back-order parts
• Stock counting and reporting
• Capture labor hours
• Submit invoices for payment
• Pre-order identified forecasted parts in advance for planned replacement.
• Track consignment parts movement and develop action plan together with Product Specialist to either sell to customer or install during services.
• Work on standby or shift system when required.

Experience requirements

• Technical & Product knowledge
• Good interpersonal skills
• Computer Literate
• Microsoft Office proficiency (Word, Excel, Outlook and PowerPoint).
• Experience working in ERP system, such SAP, BPCS.
• Excellent planning skills
• Ability to work unsupervised
• Valid driver's license
• Team leadership skills and teamwork
• Relevant experience in maintaining mining fleet
• Project planning and execution skills

Educational requirements

• Grade 12 with suitable trade qualification.
• Project Management Training would be advantageous.

Communication

• Submit comprehensive daily service planning schedule
• Timeously report on safety issues to relevant Epiroc and Customer personnel
• Formal email communication
• Timeously respond to customer on any parts and service enquiries