Team Coordinator (DBN) at BET Software

You Bring:

• Minimum of 1 - 2 years' experience in Administration/Customer service.
• Minimum of 1 - 2 years' experience in a Software Development environment.
• Excellent time management and planning skills.
• Excellent verbal and written communication skills.
• Cooperative and communicative attitude with executive staff, managers, and employees.
• Analytical skills to monitor progress of an undertaking and identify areas needing adjustment or improvement.
• Critical thinking and problem-solving skills essential.
• Willingness to manage multiple tasks at once and adhere to guidelines and deadlines
• Relevant Business Administration qualification (advantageous).
• Prior experience within a software development environment (advantageous).

What You’ll Do:

Administrative management:

• Schedules and attends stand up meeting for their allocated Teams.
• Prepares meeting minutes and distributes minutes to all relevant Team Members/Managers /Team Leaders.
• Ensures that all Team Members’ hours are accurately captured/updated on the Time and Attendance system by monitoring and managing for the team and escalates where necessary.
• Reports extracted from Jarrison should be effectively utilised, to ensure time management of Team Members from start of day to end of day.
• Plans the weekly remote and support roster and ensures that the roster is distributed to the team timeously.
• Maintains planning foresight and the Project Team calendar.
• Plan, document and records knowledge sharing sessions.
• Ensures all decisions and changes are discussed are then documented and stored accordingly.
• Works with key stakeholders to plan and track the delivery of projects from kick-off to closure.
• Tracks the day-to-day delivery of the projects.
• Handles routine administration queries and admin request received from Team Leaders and be able to resolve these efficiently and effectively.
• Adheres to all administration policies, processes, systems, and procedures in the performance of administrative and other duties.
• Maintains an accurate electronic filing system ensuring that information is kept confidential.
• Operates in a neat, effective, and organised manner.
• Opens and sorts incoming e-mails to delegated department inboxes, according to priority and brings urgent material to the attention of the Team Leader.
• Works closing with the Team Leader to maximise productivity of the team.
• Schedules daily /weekly catch-up session with Team Leader to ensure effective communication of Team related assignments.
• Maintains an effective and productive relationship with Team Members.
• Present progress and results of tasks to management and other interested parties in the form of a weekly/monthly report.
• Conduct regular analyses of processes and procedures and making adjustments when necessary.
• Plan and co-ordinate team building initiatives or events in the team, where necessary.