Talent Pool Handyman - Eastern Cape at Discovery Limited

Skills required

• Electrical skills - understand fundamentals of electricity so as to safely do basic repairs and fault finding.
• Understanding the functions of UPS and Generators so as to do basic fault finding.
• Plumbing skills – understanding the principles of water reticulation, drainage systems experience in unblocking of minor blockages and working of Water Closet flushing systems. 
• HVAC Skills – understanding basic parts and workings of chiller plants, the basic principles of air conditioning and ventilation systems
• Experience with Building services, Civils work, Health and safety.
• Proficient in computer programs such as Microsoft excel and Word, outlook

Job Profile Title

• Handyman

Discovery Job Level

• Staff

Job Family

• Technical

Work Experience

Required

• 2 years’ experience in conducting maintenance duties, Electrical fault finding.
• Understanding of maintenance strategies
• Knowledge of Health and safety knowledge

Preferred

• 3-5 Years’ experience in maintenance of building services and scheduling maintenance activities on UPS, generators, Fire systems, electrical background.

Technical Skills or Knowledge

Proficiency Level

Required

• 2 years’ experience in facilities environment in carrying out maintenance duties and tasks.
• Certified to work at heights Computer experience
• Understanding of Excel level 2, Word and Microsoft office

Preferred

• Experience in maintenance of building services and scheduling maintenance activities
• Facilities management course

Electrical experience

• In the field of FM for min 2 years
• Higher certificate in Facilities management

Job Purpose

• To support services and equipment located in the buildings, which business units rely and depend for operational performance. Conduct maintenance strategies and inspections to plants and equipment to ensure they are operational. Assist with Projects, installations, moves, and equipment repairs. Ensuring compliance and safety standards is applied and adherence of them. Administration activities and reporting is kept up to date on a regularly basis.

Key out puts

Maintenance duties  

• Assist with ensuring maintenance strategies to building, electrical equipment and electrical plants, HVAC equipment and HVAC plants, wet services plants and pumps, lifts, fire systems, sprinklers, fridges and other building civils works and relevant equipment and services. [preventative, reactive, statutory, corrective]
• Assist in conducting preventative maintenance to equipment.
• Assist with conducting statutory maintenance as per regulatory compliance requirements and to Discovery set Standards
• Assist with reactive and corrective maintenance with urgency and complete it with required quality standards and with prudence.
• Maintain and update data bases
• Assist maintenance Scheduling.
• Assist in Reporting on Stock and backup spares availability for quick response to TL  

Conduct inspections and carry out maintenance activities on the premises

• Assistance with Management of Environment services and other services
• Assist with Waste management and improve recycling and reduce waste to landfill
• Assist with Grease trap maintenance compliance and disposal
• Pest control is carried out to limit infestation and damage to services and infrastructure
• Compliance of environment standards within the operational spaces [post occupancy audits – noise, dust, temperature, lux levels, air quality, water quality]

Safety and compliance

• Ensure compliance to safety, health and environment Act as well as adherence to the Discovery standards and practices and compliance to the OHS Act.
• Assist with maintenance activities which is carried out at required intervals and that the service and equipment comply to regulations
• Assess Risk assessments and ensure adherence
• Compile work permits and satisfy the risk appetite
• Assistance with updating Standard/Safe operating Procedures (SOP) 

Contractor management of external and Internal

• Assist with management of contractor on site
• Quality control
• Manage SLA

Projects

Assist with projects such as moves, installations, repairs to plants and equipment

• Data center and applicable areas
• Assist with services within the data center
• Ensure the data center is secure
• Fire suppression systems are compliant and operational

Lights and services are working

• Regional facilities management [DFC, DCS, Warehouse, Discovery Stores]
• Assist with relevant activities
• Conduct the relevant maintenance
• Assist with Projects
• Liaise with relevant stakeholders
• Conduct inspections

Duties

• Attend to service request [Job cards] timeously, within SLA and to the client satisfaction and Discovery standards.
• Preform standby duties to rectify issues and failures are attended to so that business is not affected
• Respond to emergency situations and critical failures that affects business during and after hours
• Conduct various audits and inspection to equipment and building on a regular basis
• Identify potential risks , failures and apply the corrective action required
• Communicate to relevant stakeholders of situations and failures
• Maintain tools and conduct inspection on them
• Carry out task and duties requested by management and Team leaders
• Maintain and update procedures,
• Ensure proper stock levels of parts and consumables kept on site
• The façade and building envelope is inspected and repairs and broken panels are replaced in short time frames and area made safe if required
• Security doors and access point door are maintained and kept operational

Additional Duties

• Assist with Security management
• Assist with access control and related mechanisms
• Assist with the investigations and security concerns
• Assist with security systems
• Manage parking (some regions only)
• Assist and manage contractors for DFC setups upgrades and new franchises
• Assist with AV and room setups of the department.