Support Manager: Internal Communications - Roodepoort Head Office at Clover S.A. Proprietary Limited

• This role will be instrumental in promoting a positive and productive work environment, enhancing employee morale, and fostering a sense of belonging and purpose. Facilitating effective communication within the company, ensuring alignment, engagement, and a sense of unity among our employees across various departments and locations.

Requirements    

• Degree
• Relevant experience in applying job related concepts, techniques and processes at the required level
• Experience in working with senior management
• Business English: Fluent
• Computer literacy (Advanced)
• Code 08 Driver's license
• Travel off-site/ overnight stay

Competencies    

• Ability to influence
• Proactive and action orientated
• Approaches situations with an open mind and solves problems creatively
• Maintains high standards
• Achieves Results Effectively
• Must be a team player

Duties and Responsibilities    
Internal Communications Strategy         

• Collaborate with the HR and other internal stakeholders to document and implement comprehensive internal communication strategies that align with the company's objectives and values
• Ensure that the messaging is consistent, impactful, and resonates with employees at all levels
• Produce engaging and informative content for various internal communication channels, including newsletters, emails, intranet, memos, and announcements
• Craft compelling stories that showcase the company's achievements, employee successes, and community involvement
• Oversee the company's internal communication channels, ensuring they are up-to-date, relevant, and user-friendly. Explore innovative ways to improve communication efficiency, such as integrating new technologies or platforms

Employee Engagement Initiatives          

• Develop and support initiatives to enhance employee engagement and promote a positive company culture
• Organise events, town halls, and webinars to encourage interaction, provide updates on company developments, and foster a two-way communication flow
• Work closely with management and project teams to create clear and effective communications during times of organisational change, such as mergers, acquisitions, restructuring, or new initiatives
• Help employees understand the reasons behind changes and manage potential concerns or uncertainties
• Implement methods to gather feedback from employees regarding internal communications effectiveness
• Analyse data and key performance indicators to continuously improve communication strategies and tailor them to meet employee needs

Employer Brand Advocacy         

• Educate employees about the company's employer brand identity and values, encouraging them to become employer brand advocates both within the organization and externally
• Ensure a consistent brand message across internal communication materials
• Maintain open lines of communication to keep employees informed and reassure them during difficult times

Project Briefing and Coordination          

• Create clear and detailed project briefs for creative agencies, outlining objectives, timelines, target audience, and key messaging
• Foster effective communication channels between the organization and creative agencies to ensure a smooth flow of information
• Regularly conduct status meetings to track project progress, address concerns, and offer support to agencies when required

Closing Date    
2023/08/11