Support Manager: Distribution at Clover S.A. Proprietary Limited

• Clover is looking for a Support Manager: Distribution to manage the Distribution support team regarding the integrated distribution system. This position will be based at Clover Head Office in Roodepoort. 

Requirements    

• Degree in Supply Chain Management / Logistics
• Experience in working with senior management
• Business English: Fluent
• Travel off-site/overnight stay
• Computer literacy (Advanced)

Competencies    

• Maintains high standards         
• Proactive and action orientated         
• Solves problems through effective decision making.        
• Achieves Results Effectively        
• Business acumen        
• Commitment and motivation        
• Apply expertise and technology         
• Communicates effectively        

Duties and Responsibilities    

• Guide business process development i.r.o. ERP system
• Do high level business process analysis, propose changes, develop specifications for new and other systems        
• Test the system and changes to the system to ensure it satisfy the business need        
• Implement the appropriate changes and new developments        
• Update system documentation         
• Create infrastructure to ensure training and support of users        
• Perform system month end and credit control month end processing        
• Perform system balancing process        
• Perform system housekeeping functions        
• Compile training manuals        
• Train new key users        
• Provide support to distribution operations
• Support the administrative processes at branch level        
• Investigate stock losses and assist to implement preventative action         
• Audit branch admin process        
• Assist with operational process changes and implementation        
• Manage & support system interfaces with Principals and other Clover systems        
• Ensure branch checklists are updated and audited regularly        
• Manage Electronic Data Interface (EDI) with customers        
• Perform ad hoc reporting and projects
• Manage projects on request        
• Assist with ad hoc investigations and problem solving