Supplier Relationship Manager at MiWay Insurance Limited

What will you do?
Take a step up and form part of the dynamic Procurement Team. Do you pride yourself on your communication and networking skills? If you can answer yes and have an excellent track record to substantiate your opinion, then read further.  

What will make you successful in this role?

• BCom supply Chain Management
• Graduate calibre with CIPS
• Bachelor’s degree required; higher degree preferred
• 10 years short term insurance experience
• Minimum 8 years of procurement, supply chain, and/or technically relevant work experience
• Minimum 8 years strategic relationship management
• Strategic Relationship Management
• Designing and overseeing the implementation of the strategic relationship management strategy, ensuring it meets the business and commercial needs of the organisation
• To proactively seek and build continuous and meaningful engagement with the business and suppliers to shape services and improve value delivered from the supply chain
• Researching, creating and leading strategies to ensure that ‘customer focus’ is paramount
• Working closely with the Business Unit Heads and Mobilisations to make sure that relationship management strategies are joined up and that activity is coordinated

Leadership and Management

• Provide strong professional leadership of the SRM and Procurement team to ensure all staff in the team are clear about their role and stakeholder engagement, have a complete customer focus, and understand how they contribute to the strategic direction of MiWay.
• Establish departmental goals, objectives, and operating procedures for supplier engagements
• Take responsibility for the centralisation of supplier engagement operating systems and change management related to supplier engagement and management

Value Creation and Measurement

• Develop and implement joint two way score cards to capture performance and improvement.
• Track and report specific SRM savings at an individual supplier level and at an aggregated SRM program level (these can include cost savings, efficiency programmes, service delivery & design improvement initiatives).

The Ideal Candidate

• Strong experience in Short Term Insurance
• Ability in working in a multi-cultural and matrix environment
• Proven-track records in complex relationship management
• Excellent external networking capabilities and presentation skills 
• Team player with excellent communication and influencing skills
• Financial acumen and result orientated with ability to present results in a structured and professional manner
• Strong project management skills
• Flexible for travel where necessary

Knowledge and Skills

• Procurement and contracts management
• Procurement services
• Compliance and governance
• Supplier management
• Procurement trends