Specialist: Technician – Service at Motus Holdings Limited

Specific Role Responsibilities

• To carry out diagnostic work and to implement the relevant actions required in terms of servicing / repairing vehicles.
• To take steps to ensure the servicing of vehicles remains within the targeted percentages of the manufacturers' time.
• To discuss matters with the service advisors and customers as required and to provide concrete explanations.
• To ensure standards are maintained with vehicle care and safety whilst performing functions.
• To ensure vehicles are returned to the customer after service in a neat and clean condition.
• To adhere to Motus as well as OEM policies, procedures, and expectations.
• To recommend purchases of capital equipment if need be.
• To complete all forms and documentation as required and to draft relevant reports if need be.
• To mentor apprentices, sign off logbooks and evaluate their technical ability.
• Ensure effective communication with staff, across departments, with customers and service providers.
• Willingness to participate in marketing campaigns when required.

Qualifications and Experience

• Valid Trade certificate as technician – essential.
• Valid unendorsed drivers’ license.
• 2 - 3 Year technician experience within the automotive industry.
• Proven track record for “Fix right first-time.”
• The following qualifications / experience will be advantageous:
• OEM recognized certifications and OEM experience as technician.
• Health and safety related

Skills and Personal Attributes

• Mechanical insight.
• Problem solving and motor vehicle fault finding skills.
• Meticulous
• A strong team player yet still able to work independently with minimal supervision.
• Customer orientated.
• Fast decision making and action orientated.
• Knowledge of relevant OEM operating programs.
• Sound communication and writing skills to accurately record findings and work on job cards.
• Basic computer skills.