Specialist: Client Optimisation at Capitec Bank

Purpose Statement

• To contribute towards the formulation and enablement of the bank’s client optimisation strategy across products and services and maximise the bank’s value to clients through:
• Providing specialist expertise and data insights linked to product knowledge to support the execution of a data-driven client optimisation strategy.
• Generating data-lead insights to improve processes and product value propositions, which will enhance client experience.

Experience
Minimum

• 3 - 4 years working in a within financial services sector, in an analytical capacity.
• Exposure to a data-driven culture / business environment.
• Proven experience in providing insights based on data analysis.
• Applying data visualisation tools and technologies to facilitate the generation of insights.

Ideal:

• 4+ years’ experience in data driven decision within financial services sector

Qualifications (Minimum)

• Bachelor's Degree in Commerce or Economic and Management Sciences

Qualifications (Ideal or Preferred)

• Honours Degree in Commerce or Economic and Management Sciences

Knowledge
Minimum:

Understanding of:

• Data analytics
• Scorecard building, modelling and portfolio management
• Understanding of scored lending / a volume book
• Understanding of the SME environment
• Financial Services Industry (retail or other)
• Basel II
• Credit Risk regulatory requirements
• Data visualisation tools and technologies

Ideal:

• Knowledge of credit products
• Business banking landscape
• Agile project methodology

Skills

• Computer Literacy (MS Word, MS Excel, MS Outlook)
• Decision making skills
• Numerical Reasoning skills
• Problem solving skills
• Analytical Skills

Conditions of Employment

• Clear criminal and credit record