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  • Posted: Jul 30, 2024
    Deadline: Not specified
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    At Liberty we believe that when knowledge rolls up its sleeves, people’s realities change. And that’s what we do; we change realities every day. Since 1957 we’ve grown from being a South African life insurer to a Pan-African financial services company, offering asset management, investment, insurance and health products. Our thirst for know...
    Read more about this company

     

    Spec: Information Security Operations (Endpoint Security)

    Purpose

    • To support and enable IDN/AGS for Identity Access Management, provisioning, de-provisioning privileged access across Liberty. To be accountable for the management and provision of privileged Identity Access as the first point of contact into the organisation.

    Key Responsibilities

    • Identify opportunities for Continual Service Improvements across systems, people and processes
    • Be abreast of industry best practices and strive to continuously improve the process.
    • Ensure that all reporting and documentation is completed.
    • Ensure that quality data is provided to the incident management process in order for the downstream areas to operate effectively.
    • Develop, document and implement standards, policies and procedures and governance guidelines in accordance to CyberArk with alignment to existing business processes.
    • Manage relationships and service provided by vendors and third parties.
    • Ensure all compliance and audit requirements are maintained consistently.
    • Facilitate communication within the functional units and ensure that the CyberArk/Beyond Trust, policies, standards and practices are applied correctly to various functional areas.
    • Schedule the work of technical support staff

    Additional Key Responsibilities

    • Respond to escalated, complex and high impact user calls in a timely fashion and undertake site visits to resolve persistent or high impact problems.
    • Manage quality of work and productivity of team.
    • Have knowledge and understanding of complex access management issues and formulate a response.
    • Keep in touch constantly with industry trends and global standards relevant to end user services, support and experience.
    • Monitor record and track operational problems through resolution.
    • Evaluate effectiveness of existing policies, strategies and standards and make recommendations or changes.
    • Be aware of and evaluate current and emerging technologies to establish their relevance and feasibility for inclusion in the strategy and possible opportunities for the business.
    • Monitor, record, effectively address and track access related challenges.
    • Undertake the necessary testing for system upgrades/enhancements.

    Minimum Experience

    • 2 - 5 years' experience in a similar environment, of which 1 - 2 years at specialist level

    Minimum Qualifications

    • One or more of the following Certification(s): GPEN, OSCP, CISSP, CEH, Security +
    • Bachelor`s Degrees and Advanced Diplomas [NQF Level 07] in Information Technology and Computer Sciences

    Method of Application

    Interested and qualified? Go to Liberty Group South Africa on careers.liberty.co.za to apply

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