Snr Specialist: Digital Prod Management at Telkom

Core Description    

• Responsible for ensuring the leadership and management of Telkom digital innovation products in verticals. Manages the entire product lifecycle and product roadmap.

Competencies    
FUNCTIONAL KNOWLEDGE

• Digital products; Project Management tools; Verbal and written communication; Product, the market, and customers; Product Lifecycle Management & Ownership

FUNCTIONAL SKILLS

• Interpersonal; Team leadership; Relationship Management; Empathetic leader; Empathetic leader; Creative Conceptual Thinking; Communication; Making Decisions; Prioritisation; Stakeholder Engagement; Problem-Solving; Critical thinking; Negotiation

ATTITUDES/ LEADERSHIP COMPETENCIES

• Thought Leadership: Developing strategies/ Providing insights; Generating ideas; Examining information; Adopting practical approaches; CPP/ Providing Insights
• Market Leadership: Developing expertise; Interacting with people; Understanding people; Seizing opportunities
• Business Leadership: Pursuing goals; Upholding Standards; Managing tasks; Seizing opportunities
• People Leadership: Making decisions; Empowering individuals; Challenging ideas; Directing people; Convincing people; Interacting with people
• Personal Leadership: Embracing change; Thinking positively; Showing composure; Understanding people; Valuing individuals; Team working; Values Aligned with Telkom Values (CHART)

Job Responsibilities    
The digital product manager will be responsible for the following:

• Working with multiple teams managing, designing and building highly effective and commercially viable digital product strategies and roadmaps.
• Able to create product strategy documents that describe business cases, high-level use cases, technical requirements, revenue, and ROI.
• Analyse consumer needs, current market trends, and potential partnerships from an ROI and build vs. buy perspective.
• Work closely with the Business Units to develop growth, and engagement strategies of the digital product.
• Identify the cross-functional activities necessary to bring the product to market through the entire lifecycle of a product.
• Ensures that product strategy aligns with Telkom overall strategy and that roadmaps clearly support business goals.
• Identifying areas of friction within business processes and systems and pro-actively researching and recommending solutions.
• Creates and manages the product roadmap to capture the strategic plans and timeline for the product.
• Know how to estimate the time it will take to complete a project and identify potential problems related to scope or limited resources.
• Facilitate the collection, documentation and analysis of requirements.
• Document understanding of scope, complexity and dependencies.
• Coordinate and oversee Change Management tasks.
• Aligning stakeholders around the vision for the product.
• Transfer day-to-day responsibility of the digital product beyond the incubation stage back to business units once the desired KPIs have been achieved.
• Responsible for collecting ideas, prioritizing them, and adding them to the roadmap.
• Responsible for both strategic and tactical activities and are able to easily context-switch between an internal and external focus.

Required Certification    

• Certification in Project management preferred

Qualifications    

• 3-year Degree/ Diploma (NQF level 6) preferably in product design; computer science; business science or engineering would be advantageous or equivalent.
• A postgraduate qualification (NQF level 8) will be preferable; e.g. Postgraduate diploma/ Masters.

Experience    

• 7 years experience of developing and delivering a digital products previously, of which at least 2 years on management level - senior level product development or product manager/ owner.

Special Requirements    

• Proven leadership in product management.
• Experience working on projects with cross functional teams in an Agile environment.
• Experience managing projects involving cross-functional teams with multiple stakeholders that include both industry and research institutions.
• Working at tactical and operational levels and providing input into product strategy and business planning. Integrating business and technical product segments to achieve objectives, delivery and targets.

Comments    
The Company adopted a hybrid operating model whereby employees will have two registered workplace locations. This job is identified to be performed from home therefore the home-base office location is the primary workplace and the official office-based location is the secondary workplace.

Closing Date: 10th, April 2022