Snr Development Mngr - Postilion Office at Nedbank

Job Purpose

• To manage the deliverables and development of software and/or maintenance; taking end-to-end enterprise ownership to address client requirements in line with Nedbank Business and Information Technology strategy.

Job Responsibilities

Resource Management

• Capacity planning and resource allocation
• Deliverables are tracked in JIRA and Confluence
• Detailed handovers are completed when resources leave or swap out
• Ensure resources are up to speed with tech before they are assigned
• Participates in Agile engineering practices and give guidance in various software and web development technologies to rapidly develop creative and efficient solutions that enhance customer, business partners and employee experience.
• Performance management

Stakeholder management

• Timeous and accurate communication to stakeholders
• Works closely with Product owner and team members to identify and socialise product and delivery risks.
• Deliver business value as per customer expectations
• Delivered within business expected timeframes

System management

• Reduced technical debt by ensuring Enterprise Architectural alignment
• Responsible for overall technical delivery
• Solves technical issues with the team and leads design and execution of the architecture.
• Generates innovative approaches and solutions to complex issues.
• Liaises with other teams to identify common deliverables and dependencies.
• Ensures that the solution complies with organisational standards and policies.
• Delivered sustainable business solutions without causing system instability
• Response times to SEVS - Time to resolution
• Response times to focus sessions - time to Reduction resolution
• of incidents and system outages as a result of change

Essential Qualifications - NQF Level

• Matric / Grade 12 / National Senior Certificate

Preferred Qualification

• Post-Matric degree in Information Technology or Business Management
• Certificate: Management Development , Advanced Diplomas/National 1st Degrees

Essential Certifications

Minimum Experience Level

• 7 - 15 years’ experience in an IT environment (across IT disciplines) of which at least 2 years in a feeder area to this role

Types of exposures

• Achieved Client and Relationship Results
• Achieved Management and Process Results
• Built a high performance culture
• Designed Workforce Planning Solutions
• Developed and Implemented Communications Strategy
• Improved processes and culture
• System Health maintenance

Technical Knowledge

• Card transaction switching
• Clearing and settlement
• Fraud management
• Reconciliations
• Dynamic currency conversions
• Workflows
• Payments

Behavioural Competencies

• Aligning Performance for Success
• Earning Trust
• Customer Focus
• Guiding Team Success
• Building Talent
• Driving for Results
• Planning and Organizing