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Content+Cloud is one of the UK’s leading technology services, solutions and support providers, with a passion for helping ambitious organisations and their people to succeed. We believe in helping to create a world in which organisations grasp all that technology can offer, improving results and the experiences of their people. We work with a wide r...
Description
As a ServiceNow Solution Consultant, you will be part of a growing team, working to support, develop and enhance the ServiceNow ITSM/ITOM solution that underpins our growth and innovation as a leading Managed Service Provider.
The ideal candidate will have extensive experience in ServiceNow design and development, preferably in a consulting environment, with up-to-date Certified Implementation Specialist-ITSM. Additional specialist ServiceNow certifications such as CSM, Service Portal, CMDB, SAM, HAM, ITOM, ITBM would be an advantage. Scripting skills such as JavaScript, HTML and XHTML, XML, CSS, AJAX, Angular JS are highly advantageous.
Requirements
Leading client workshops and eliciting requirements
Developing stories/use cases and implementing them to agreed design standards
Configuring bespoke workflows and integrations
Configuring and customizing ServiceNow adhering to best practice principles, depending on business needs
Creating technical documentation where required
Providing technical expertise and support
Communicating with clients
Required skills and capabilities:
Certified ServiceNow Administrator
Certified Implementation Specialist-ITSM
ServiceNow Certifications nice to have: CSM, Service Portal, CMDB, SAM, HAM, ITOM, ITBM
ITIL Foundation Certified (optional)
Proficiency in ServiceNow administration, upgrades, integration, ongoing development within the platform, and problem identification, diagnosis and resolution
Benefits
Job Type: Permanent
Role based out of our Century City offices (currently working remotely)
40 - 45 hours per week
Retirement Fund & Medical Aid
Death, Funeral and Disability cover
20 days’ annual leave + Birthday Leave & Wedding leave (5 additional days towards your honeymoon)
Multiple HIIT, general fitness, yoga and meditation classes run virtually each week! (In addition to other wellness events and other social activities...)
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