Service Advisor - Chrysler Jeep Dodge Bedfordview at Motus Holdings Limited

Specific Role Responsibilities

• Ensure that all customers (internal & External) are kept informed regarding progress of their vehicles daily
• Ensure the promotion and adherence to safety standards
• Sell accessories and additional work
• Ensure parts are ordered according to the parts ordering system
• Prepare quotations to be authorized timeously
• Follow up on sales not made (no shows) – rebook to prevent any lost opportunity.
• Follow up on work in progress daily to ensure customer feedback; no missed sale opportunity & no late warranty. maintenance claim submissions

Qualifications and Experience

• A minimum of 5 years’ Service Advisor experience is essential
• A service Advisor certificate is essential/advantageous
• A minimum of Grade 12
• Clear Criminal Record
• Motor industry experience will be an advantage
• Valid Drivers’ License
• Computer literacy is essential

Skills and Personal Attributes

• Good Interpersonal & Communication Skills
• Ability to operate under pressure and in a team environment
• Attention to Details