Service Administration Level 1 Global Grade 06 at Barloworld Equipment

Key Output

•  Open work orders and order parts.
•  Close work order on job completion.
•  Assist with WIP.
•  Provide administration support to service operation.
•  Achieve cost centre financial targets and key performance indicators (KPI’s).
•  Effectively control cost centre expenses.
•  Resolve internal and customer queries.
•  Initiate Job reversals.
•  Provide guidance and advise on documentation for customers (Service reports, quotations and invoices)

Qualification, Experience and Competencies

•  Matric.
•  Driver’s Licence – Code B.
•  Administrative experience – Minimum 1 Year.
•  An understanding of relevant processes & KPI’s will be an advantage.
•  Be able to work on SAP and CRM System.
•  A Technical Background will be an advantage.
•  Computer Literate – MS Office.
•  Team player; basic numeracy skills; good analytical skills; good time management & sound communication skills.