Senior Professional Officer - EAP at City of Cape Town

Requirements

• Master’s Degree in Social Work, Employee Assistance Programme or Behavioural Science
• Minimum of 5 years’ relevant experience
• Registration with relevant professional council (Registration includes SACSSP, HCPSA)
• Knowledge of the relevant Acts and Regulations pertaining to the job
• Computer Literacy
• Physically fit
• Valid Code EB driver’s license

Key Performance Areas

• Maintain and implement policy and practice associated with operational plans
• Provide regular and effective advanced level psycho-social services of a curative nature through clinical counselling, referrals and provide restorative and aftercare to employees
• Conduct needs assessments, research, surveys and audits to further determine future trends
• Provide specific and specialised interventions to address psycho-social related issues through information sessions and training interventions, awareness promotion sessions and manage such events
• Build and maintain relationships with key stakeholders, managers and service providers
• Draft high-level correspondence and reports to provide information and resolve queries
• Collate and interpret statistics and the submission of high-level reports
• Provide research opportunity and the monitoring of service effectiveness
• Provide consultation to organisational management
• Co-ordinate and supervise peer support / para professionals and student interns
• Ensure co-ordination and reporting of management information