Senior Professional Officer - Cape Town at City of Cape Town

Requirements

• LLB –Admitted Attorney or Admitted Bar Advocate
• A minimum of 5 years’ proven post experience in a legal environment dealing with debt collection matters as well as contract management.
• A minimum of 3 years’ experience in a senior position and managing staff.
• A good understanding of PAIA, PAJA and POPIA, and case law relating to constitutional and administrative law.
• Interpretation of Statutes and other areas of South African law applicable to the public sector.
• Proficiency in Microsoft Word with advanced Excel
• At least 2 years data analytical experience will be advantageous
• Valid Code B, EB or C drivers licence is required

Key Performance Areas

• Report on trends, customer behaviours and legal debt collection processes efficiencies and inadequacies, in order to optimise revenue collection.
• Develop procedures and systems that ensure compliance with strategic direction and optimise debt collection activities, financial structures and debtor management processes.
• Provide guidance, advice and assistance to the officials within the Legal Debt Management Processes section, the head and manager with regards to inefficiencies in processes and policies to improve the units’ work methods and processes.
• Respond, through the collection of factual information and conducting the necessary investigation, to complex enquiries and concerns from general public, attorneys, councillors, Senior Management and other Departments.
• Responsible for the administrative and financial functionalities of the handover, defended matters, Indigent debtors, debt review, administration orders and insolvency processes
• Analyse data pertaining to outstanding debt of the City’s customers, debt collection and legal activities and possible debt relief initiatives.
• Come up with innovative solutions to complex matters to enhance revenue collection for the City.
• Assisting with the contract management process with regards to the tender where a panel of legal practitioners were appointed to collect outstanding debts for the City.
• Monitor and ensure that the attorneys are performing as per the
• tender conditions and are delivering an effective and efficient service.
• Controlling the Key Performance Areas (KPAs) and critical outputs of subordinates