Senior Fund Administrator at Liberty Group South Africa

Purpose

• To deliver fund administrative services and oversee all fund administrative duties through the execution of predefined objectives as per agreed standard operating procedures (SOPs).

Minimum Experience

• 2 - 3 years experience in a similar environment

Minimum Qualifications

• Further Education and Training Certificate (FETC) [NQF Level 04] in Finance Economics and Accounting

Additional Minimum Qualifications
Outputs
Process

• Utilise a variety of software packages to produce correspondence and documents and maintain associated records, spreadsheets and databases.
• Check fund calculations for accuracy in an efficient and effective manner according to set standards.
• Accountable for own work quality, standards and outputs related to policies, procedures and defined processes.
• Proactively identify problems, apply known solutions and escalate more difficult problems.
• Plan for task execution and adjust priorities against an established plan.
• Supervision of correctness of administrator(s) processing, recording, reporting and related compliance matters.
• Investigate, resolve and respond to ad hoc operational requirements, internal and external.
• Monitor the work management system and escalate critical incidents.
• Complete financial statements in line with the audit file and approved accounting framework related to identified funds.
• Generate a variety of documents and produce reports according to set standards and prescribed guidelines.
• Resolve client queries and problematic queries to the correct level to ensure prompt and effective resolution, enhancing the client experience.

Customer

• Executes activities to ensure customer service delivery that meets or exceeds customer expectations aligned to Treating the Customer Fairly (TCF) principles.
• Handle all internal and external client requests and enquiries in a professional manner.

Finance

• Adhere to specified standards, policies and procedures to prevent potential losses/wastage.
• Prepare and verify quarterly, semi-annual, annual, and ad-hoc financial statements.

Learning and Growth

• Contribute positively to own area-specific knowledge improvement.

Governance

• Comply to set governance and compliance procedures and processes related to an area of work and continuously identify, rectify and escalate risks where necessary.
• Ensure compliance with investment fund legal documents and all legal guidelines

Competencies
Liberty Values

• Results Orientation (Basic)

Technical Competencies

• Query resolution (Intermediate)
• Financial Accounting (Basic)
• Financial Administration (Intermediate)
• Reporting and Interpretation (Basic)
• Financial Acumen (Intermediate)
• Standard operating procedure compliance (Intermediate)
• Written Communication (Basic)

Behavioural Competencies

• Creative and Innovative Thinking (Intermediate)
• Persuading and Influencing (Basic)
• Organisation and Attention to Detail (Basic)
• Interpersonal Effectiveness (Basic)
• Problem Solving and Analysis (Basic)
• Teamwork and Cooperation (Basic)
• Resilience (Basic)
• Communicating with Impact (Basic)
• Relationship Management and Networking (Basic)