Senior Feature Analyst at Sanlam Group

What will you do?

Business Analysis

• Facilitate and participate in discovery/inception workshops to create a shared understanding of user needs and the potential technology solution required to deliver to these needs.
• Work with the PM to facilitate for the business case documentation.
• Update and co owns  the stakeholder matrix with the Project Manager.
• Identify user journeys which map out how a user will go through the system.
• Work ahead of the team to get clarity on some (not all) requirements before the next iteration.
• Create relevant user stories 
• Collaborate with cross-functional teams comprised of product management, User Experience (UX), technology, support, testing and other subject matter experts to gather and analyse functional needs and user story requirements.
• Groom user stories through business interviews, workshops or procedures and map user stories ensuring they come together as a cohesive whole.
• Provide the Product Owner with key information for prioritisation and estimation.
• Facilitate and participate in iteration meetings (product backlog grooming, planning meeting, daily stand up, review meeting and retrospective).
• Obtain sign off during iteration review sessions.
• Manage the stories (in JIRA), ensuring that all requirements are loaded as stories, ensuring the stories are assigned to epics.
• Support showcasing stories to stakeholders.
• Work very closely with user experience team to ensure that processes, wireframes and content are optimally intuitive to end-users.
• Assess requests for new features and enhancements to systems
• Investigate system bugs and identify possible solutions to eliminate reoccurrence and identify fixes required
• Ensure requirements are logged on Jira with collaboration from the product owner and business specialist 
• Assess and prioritise logs for development with collaboration from product owner
• Give input to the Test strategy and test cases
• Sign off on the test cases 
• Conduct a requirements traceability matrix 

Systems Analysis 

• Meet and coordinate with internal and external stakeholders to establish project scope, system goals, and requirements
• Develop, analyze, prioritize, and organize requirement specifications, data mapping, diagrams, and flowcharts for developers and testers to follow
• Translate highly technical specifications into clear non-technical requirements
• Define and coordinate the execution of testing procedures, and develop test cases to serve the overall quality assurance process
• Provide documentation of all processes 
• Develop and implement maintenance procedures, monitor systems health, gather system statistics, and troubleshoot reported errors and alarms
• Perform design, implementation, and upgrades of information systems to meet the business and user needs
• Implement best practices for scalability, supportability, ease of maintenance, and system performance
• Conducts research on possible solutions and makes recommendations based on findings; develops proposals that outline feasibility and costs; suggests, designs, tests, implements, and evaluates solutions.
• What will make you successful in this role?

Qualification & experience 

• Degree - IT and Computer Sciences
• Post Graduate Diploma - IT and Computer Sciences
• Lean Six Sigma Yellow Belt  
• Knowledge of Agile methodology
• 5- 10 Years - Systems Analysis 
• 5- 10 Years Business Analysis 
• UX and UI experience would be an Advantage

Knowledge and skills

• Proven ability to assess business needs and translate them into relevant solution
• Knowledge of: Agile methodology and design principles
• Computer literacy – MS Office – Visio and MS Project (Access and SQL will be added adv) 
• Knowledge and experience in SDLC
• Experience in documenting, testing, training, and implementing new applications and systems
• MS Visio, Access and SQL will be advantageous
• Knowledge of in-house systems (FAFA en Cup) will be advantageous
• Knowledge of wide variety of programming languages
• Well-developed verbal and written communication skills