Sales Operations Manager at AVI Limited

Job Description

• AVI Ltd. is known for its leading household brands across many categories including hot beverages, sweet and savoury biscuits and snacks, frozen convenience foods, personal care products, cosmetics, shoes, accessories, and fashion apparel. 
• NATIONAL BRANDS LIMITED operates 5 manufacturing sites, offering world class manufacturing facilities in Isando (Johannesburg), Rosslyn (Pretoria), Westmead and Durban (KZN). It is home to some of the best-known South African tea, coffee and creamer brands, including our delicious range of much-loved savoury and sweet biscuits, and our melt-in-your-mouth snack range. 
• An opportunity has become available for a Sales Operations Manager to join our Inland West team. This role is based in Isando and reports directly to the Regional Sales Manager.
• Line Manager: Regional Sales Manager

Job Specification:

 Key Performance Areas:

• Work in conjunction with the Regional Sales Manager (RSM) to achieve the set targeted NSV sales for the region, deliver the targeted category gross profit and manage customer returns.
• Build, develop and maintain customer relationships with all key regional customers.
• Call on selected customers to perform a regional key accounts function.
• Compile and present sales reviews, prepare and discuss measures to rectify negative performance.
• Manage customer pricing in line with NBL mandates and National Customer Manager’s strategy. Ensure that pricing is loaded in the NBL system/ App.
• Manage customer promotional activity in line with NBL mandates and National Customer Manager’s strategy and guidelines.
• Successfully launch new innovation- stock to be on shelf in customer within 6 weeks of open orders
• Complete customer contact reports and communicate with all relevant stakeholders (customer and NBL)
• Completion of all planning and administration for area of responsibility
• Comprehend and utilise key 3rd party/ customer systems to drive the NBL business in the region.
• Complete comprehensive trade visits, with trade contact reports, on a weekly basis
• Accompany AVI Field Marketing ASM and Reps to Outlets in area on regular basis.
• Monitor agreed outlet coverage within region and liaise with AVI Field Marketing management regarding problem areas, opportunities and performance.
• Monitor, analyse and report on performance within region– integrate key learnings into future plans.
• Deliver specific distribution, pricing, promotion and merchandising objectives within region in line with POP vision, through close liaison with AVI Field Marketing management.
• Execute specific “push” and “pull” initiatives as directed within region, through close liaison with AVI Field Marketing management.
• Assist AVI Field Marketing management to identify new placement opportunities within region.
• Provide input and assistance into training, development and motivation of the regional AVI Field Marketing Sales Team
• Preparation and presentation of the yearly NBL regional plan in conjunction with the Regional Sales Manager

Minimum Requirements:
Qualifications:

• Matric
• A business-related degree or diploma advantageous

 Experience:

• At least 3 years sales management experience within the FMCG Industry

Knowledge:

• Sales systems and procedures
• Demonstration of successful customer management
• Advanced negotiation skills are essential.

 Competencies:

• Thinking analytically
• Interpreting data
• Thinking rationally
• Building relationships
• Resolving conflict
• Embracing change
• Seizing business opportunities
• Persisting