Sales Development Representative - South Africa at Nivoda

About the Role

• At Nivoda, we are scaling at an unprecedented pace, and we need world-class talent to help us reach new heights. As a Sales Development Representative (SDR) prospecting in the North American region, you will play a crucial role in fuelling our growth engine by identifying, nurturing, and delivering high-potential leads that turn into long-term partnerships. This role is about laying the groundwork for success, and your efforts will directly impact Nivoda’s journey to 10-figure GMV.
• Our core DNA: we start with the customer and seek to understand. You will be the first point of contact for potential clients, helping to create strong, lasting relationships by effectively conveying the value of Nivoda’s platform. Your role will be pivotal in transforming curiosity into opportunity and laying the foundation for business growth.

What You'll Do

• Prospect & Identify Opportunities: Identify high-potential leads through market research, inbound lead management, and outbound prospecting. You’ll engage decision-makers to understand their challenges and determine how Nivoda can help.
• Create a Memorable First Impression: You’ll be the face of Nivoda for many potential customers, creating a strong first impression through personalised outreach via email, LinkedIn, phone, and more.
• Qualify Leads: Through effective communication and deep listening, you’ll identify the prospects most likely to benefit from Nivoda’s offerings and nurture these leads into warm opportunities for the Business Development Managers.
• Collaborate for Success: Work closely with the BDMs to seamlessly transition qualified leads, ensuring alignment and communication that drives efficiency. You'll be an integral part of the sales team’s success.
• Data-Driven Approach: Maintain meticulous records of your outreach, engagement, and results in our CRM (Hubspot). You’ll use data and key metrics to refine your prospecting strategies and continuously improve.
• Innovate & Improve: Share feedback from potential clients to help us refine our messaging and product offerings. You'll play a role in improving our customer journey from day one.
• Objectives and Key Results (OKRs)
• Lead Generation: Increase the number of qualified leads to keep the sales pipeline full and growing.
• KRs: Achieve a minimum of 30 qualified leads per month, with at least 50% converting into sales opportunities.
• Prospecting Efficiency: Maximise efficiency in outbound prospecting and lead qualification.
• KRs: Reduce the time from initial contact to qualified lead by 20%.
• Seamless Collaboration: Ensure smooth handoffs between SDRs and BDMs, maintaining a seamless customer journey.
• KRs: Achieve 100% success in transitioning qualified leads with clear, detailed information for the BDMs.
• This is not just another role; it’s a chance to be part of something extraordinary. If you’re excited by challenge, driven by growth, and passionate about building relationships that matter, we want you on our team. Help us shape the future of Nivoda and revolutionise the jewellery industry!

Basic Qualifications

• Fluent in English
• Based in South Africa
• A passion for high-growth environments and the ability to thrive in a fast-paced, dynamic setting.
• Bachelor’s degree in Business, Marketing, or a related field.
• 2+ years of experience in a sales or prospecting role, preferably in a B2B environment.
• Exceptional communication and relationship-building skills.
• A collaborative mindset with an eagerness to learn and grow.
• Proficiency in CRM software (preferably Hubspot) and a data-driven approach to lead generation

Preferred Qualifications

• Experience in the B2B marketplace, tech industry, or luxury goods market.
• Strong data analytics skills and experience using insights to enhance prospecting strategies.
• Familiarity with sales methodologies and lead qualification frameworks.
• Prior experience in a fast-scaling environment.

What You’ll Get

• World-class sales training and techniques.
• Fast-paced and multinational working environment.
• The opportunity to be part of a hyper-growth scale-up.
• Flexibility with remote working.
• Generous holiday allowance.
• Highly competitive base salary.
• Lucrative bonus structure.