Sales Administrator (ISP) - DBN at BET Software

You Bring:

• Relevant Degree/Diploma in Business Administration or related field.
• Excellent organisational and time management skills, with the ability to handle multiple tasks simultaneously.
• Strong attention to detail and accuracy in processing and managing administrative tasks.
• Outstanding communication and interpersonal skills to interact effectively with customers and internal team members and stakeholders.
• Ability to work under strict deadlines.
• Sales oriented with strong analytical and time- management skills.
• Familiarity with sales reports and sales records.
• Highly proficient with Microsoft Office products especially Outlook, PowerPoint, Word and Excel.
• Ability to adapt to a fast-paced and dynamic work environment, demonstrating flexibility and a positive attitude.
• Previous experience in the sales/administration environment (advantageous).
• Hands on experience with CRM software (advantageous).

What You’ll Do:

Sales Support:

• Collaborate with the sales team to assist with lead management, sales inquiries, and sales-related documentation.
• Help maintain customer databases and prepare reports via the System (This will be done via our digital and telephonic channels.)

Order Processing: Overflow Demand

• Efficiently process customer orders for internet services, ensuring accuracy and timely execution.
• Coordinate with various departments to facilitate smooth service provisioning, installations, and activation.

Product Knowledge: Training provided

• Develop a strong understanding of our internet service offerings, pricing plans, and promotions to effectively communicate the benefits to customers and address their inquiries.

Sales Administration

• Maintain organised sales records and documentation, including customer contracts, agreements, and communications.
• Ensure compliance with company policies and industry regulations.

Living our Spirit:

• We proactively seek opportunities and challenges, raising our hands to take ownership and make a difference. We are committed to finding solutions and making things happen.
• We approach each day with enthusiasm and a sense of curiosity. We view every task as a chance to learn, grow, and explore new possibilities, making our journey in sales administration exciting and dynamic.
• Volunteer for new projects and responsibilities for your own growth and that of the business.
• Embrace change with a positive attitude. Approach new challenges as opportunities for growth and learning.
• Collaborate, help and support the various stakeholders both internal and external.
• We celebrate our individuality and unique strengths. By being authentic, we bring our best selves to work, adding value to the team and creating a positive atmosphere where diversity is cherished.