Relationship Manager at hearX Group

Job purpose: 

• Responsible for conducting telephonic sales as well as handling customer issues pertaining to the sales of hearing aids to our international market.

Minimum education (essential):

• Matric

Minimum education (desirable):

• Relevant certificates

Minimum applicable experience (years):

• 1-3 years

Required nature of experience:

• Customer relations
• Telephonic sales 
• Call centre 
• Technical support
• Administration 
• Cold Calling 
• Working within a digital environment

Skills and Knowledge (essential):

• CRM system experience 
• Telephonic sales experience and high conversion rates
• Excellent English skills
• Excellent communication ability and oratorship 
• Conflict management 
• Salesforce experience 
• Video calling experience