Relationship Manager Diners Club at Standard Bank Group

JOB DESCRIPTION

• Strategically drive the Diners Club CVP across the corporate, travel & Bank segments. Achieve Acquisition, Retention, Risk, Compliance, and Cost Management targets. Consistently deliver a professional level of service with the utmost integrity to responsibly deliver value to customers and stakeholder, whilst building a sustainable, profitable, and balanced portfolio.

QUALIFICATIONS

Minimum Qualifications

• Type of Qualification: Matric or Diploma 
• Field of Study:  Business Commerce or Marketing 

Experience Required
Personal and Business Banking 

• Minimum 3 years’ experience in a target driven sales environment, with knowledge in the Code of Banking Practice. Understanding of the Diners Club and broader Credit Card landscape as well as Understanding of financial prudence and risk management. 

ADDITIONAL INFORMATION

Behavioral Competencies : 

• Showing Composure
• Thinking Positively
• Team Working
• Seizing Opportunities
• Establishing Rapport

Technical Competencies : 

• Customer Understanding
• Product Knowledge
• Account opening and maintenance
• Product Related Systems
• Customer Acceptance and Review