Relationship Executive Commercial - Bethlehem (Free State) at Absa Group Limited (Absa)

Job Summary

• Provide specialist advice and support in the implementation/development of operational planning and associated service delivery processes, methods and techniques.

Job Description

• Drive Financial Targets: Maintain primary ownership of a portfolio of Growth Account clients, differentiated by the level of complexity of the client base 
• Relationship and Service Management: Actively develop strong client relationships.
• Conduct regular client visits in accordance with the Commercial Growth Account Value Proposition and initiate changes to ABB Product by providing input into product development to better service our clients 
• Manage Risk Assessment: Adhere to the bank's policies and procedures and ensure compliance.
• Take ultimate ownership of the portfolio's risk management by ensuring a good understanding of both the Bank's and the clients regulatory and compliance
• environments. 
• Collaboration : Constantly seek to improve ways of working by challenging the status quo and supporting an empowering climate within the team, sharing knowledge, experience, best practice and providing constructive feedback as required.

Key Responsibilities

• Maintain primary ownership of a portfolio of Growth Account clients, differentiated by the level of complexity of the client base
• Ensure the long term sustainability of the portfolio
• Make effective use of the client planning and solutioning tools (Sales tools)
• Achieve new business and up-selling sales targets
• Track and monitor the financial performance of the portfolio
• Apply risk-based pricing for all new sales and pricing reviews
• Operate and position Business Banking in a dynamic and highly competitive market place
• Achieve sales targets relevant to the strategic initiatives and drivers of the Commercial Growth Accounts segment
• Develop strong client relationships
• Conduct regular client visits in accordance with the Commercial Growth Account Value Proposition and initiate changes
• Prepare holistic, comprehensive, high quality call reports
• Make use of middle- and back-office support networks
• Take ownership of client complaints that originate from the Relationship Executive's area of responsibility and accountability and log on to the Client Compliment and Complaints system
• Adhere to the bank's policies and procedures and ensure compliance
• Manage high credit risk clients in conjunction with the credit analyst
• Apply appropriate solutions according to the risk profile and credit appetite within the industry
• Co-operate and work well with others in the pursuit of organisational objectives and team goals
• Attend team meetings and contribute fully, including suggestions
• Communicate concerns or challenges that derive from team interactions in a constructive and positive manner
• Share information and make others aware of information that may be useful to them
• Develop supportive relationships with colleagues and create a sense of team spirit.
• Develop and maintain contacts with Specialists in other areas of Business Banking and the Group
• Monitor available Learning & Developing courses to develop your own training whilst helping others in the team
• Demonstrate the willingness and ability to perform to the very best levels

Competencies

• Deciding and initiating action
• Working with people
• Relating and networking
• Persuading and influencing
• Presenting and communicating information
• Analysing
• Creating and innovating
• Delivering results and meeting customer expectations

General

• The appointment will be made in line with the Absa Employment Equity strategy

Minimum Requirements

• B Degree in Commerce, Marketing or Finance or equivalent NQF level 7 qualification or higher or NQF level 6 qualification required for FAIS purposes
• RE 5 Examinations passed
• At least five (5) years of sales and relationship banking experience within a commercial banking environment
• At least five (5) years’ experience in driving business solutions across divisional silos (e.g. segment, credit, and product) and product silos.
• At least five (5) years’ experience in evaluating and understanding company financials and other economic trends
• At least five (5) years experience in structuring a good complex credit solution and guiding the credit process with the required parties
• Proficient in MS Office (Word, Excel, PowerPoint and Outlook) and the Internet
• No criminal record

Preferred requirements

• Post graduate qualification in Commerce, Marketing or Finance
• Three (3) years experience of the dynamics of the market place and related industries
• Preference will be given to South African Citizens and permanent residents of South Africa with proof of permanent resident status

Education

• Bachelors Degree and Professional Qualifications: Business, Commerce and Management Studies (Required)

Closing Date: 1st, April 2022