Regional Operations Manager at Salt South Africa

Key Responsibilities

• Oversee regional performance, conduct detailed analysis, and ensure alignment with business and customer goals.
• Manage staffing models, clearly define contractor roles, and foster a high-performance culture.
• Implement and ensure compliance with policies, procedures, and systems at the regional level.
• Maintain the region’s brand reputation and manage assets across delivery verticals.
• Develop and maintain clear communication channels with internal and external stakeholders.
• Build strong relationships with clients, vendors, and partners to achieve business objectives.
• Analyse regional performance, propose improvements, and implement strategies to boost efficiency.
• Build and maintain a motivated team aligned with company values.
• Provide leadership and advisory support to the executive committee on risk management and business improvements.
• Seek and implement opportunities for operational improvements.
• Prepare and manage regional budgets, ensuring cost control and variance management.
• Oversee resource planning, allocation, and management in line with company policies.

Key Performance Indicators (KPIs)

• Achievement of regional KPIs and service level agreements.
• Successful policy implementation and compliance.
• Evidence of continuous improvement initiatives.
• Effective risk and asset management.
• Positive customer feedback and engagement.

Job Requirements

Education & Experience:

• Minimum B.Com in Business or related field.
• 5-7 years in operations management, with 3 years at middle management level. Experience in logistics is preferred.

Skills & Competencies:

• Advanced MS Office and data analysis skills.
• Strong project and operations management abilities.
• Excellent negotiation, leadership, and communication skills.
• Ability to multitask and work under pressure.
• Strategic planning, problem-solving, and stakeholder management expertise.
• Financial management and budgeting proficiency.
• Innovative, self-motivated, and adaptable.