Regional Manager (Mobile) - Gqeberha at Hollywoodbets

You Bring

• Valid Driver’s Licence.
• A minimum of 3-5 years Leadership/Managerial experience.

A bonus to have

• Relevant Diploma/Degree.
• Project Management experience 

What You’ll Do For The Brand:

• Ensure growth targets for mobile betting are achieved. Analyze financial information to identify trends, manage costs and to increase revenue. Ensure proactive reporting on these areas
• Retains and continuously seeks to increase revenue generating opportunities through growth in the mobile department by identifying new opportunities and partnerships
• Actively implement new mobile business opportunities and marketing campaigns nationally to streamline the betting experience and increase the mobile customer base
• Actively suggests enhancements in the functionality of the mobile betting platform/application, considering the different betting types and customer profiles related to these. Conduct market analysis/research to make suggestions for improvements
• Oversee the launch of new/updated versions of the mobile application
• Working closely with the Marketing team. Managing the implementation of mobile betting marketing campaigns nationally involving a variety of bet types and customer groups by identifying the customer group and needs and directing the mobile marketing campaigns to attract customers
• Manage the Top of Voucher distribution that is linked to mobile betting. Manage relationship with the stores such as Boxer, Spar, and other such affiliates
• Ensure efficient mobile operations through managing the processes and functions across the department, including mobile operational support staff and mobile staff allocated regionally
• Implement retention strategies to retain new customers and increase betting activity. Review inactive customer base and develop strategies to convert them to active status
• Responsible for staff management of the mobile department, setting direction/targets, conducting performance reviews, and conducting the day-to-day people management functions such as salaries, overtime, shortages, IR functions etc.
• Manage efficiencies in the mobile department and enhance department workflow processes
• Work closely with the iBranch support center, which includes the mobile customer helpline as well as FICA/deposits/withdrawals to ensure that new customers are signed up and serviced appropriately
• Daily, Weekly and Monthly management reporting
• Any other related duties that might be required