Parts Operations Consultant at Caterpillar Inc.

Key Responsibilities:

• Parts Excellence: Implement the Parts Excellence Program through assessments with Cat dealers. Maintain global consistency in parts operations metrics and attributes.
• Parts Operations Analytics: Use data and KPIs to interpret market insights and lead change. Coordinate analytical work to solve problems.
• Aftermarket Business Acumen: Collaborate with Aftermarket sales teams to inform Cat's Inventory Management team about future market events. Plan to improve parts availability &  dealer profitability.
• Project Management: Lead project teams to support improvements identified through the Parts Excellence Program, using process improvement methodologies.

Qualifications and skills:

• Bachelor’s degree as a minimum.
• 3 to 6 years of prior experience in Parts distribution & logistics, inventory management, order management, supply chain management, or sales & operations planning (S&OP).
• Industry knowledge such as mining, construction, energy & transportation (E&T), or fast-moving consumer goods (FMCG). Understanding of dealer or reseller service organizations and processes.
• Advanced Data Analysis Skills & experience with ERP systems: Proficiency in data analysis tools and software (eg. excel, SQL, Python, or R), to analyze large datasets and derive actionable insights.
• Customer Focus: Knowledge of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and ability to leverage that information in creating customized customer solutions.