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Fidelity Services Group is Southern Africa's largest integrated security solutions provider and the industry leader in protection innovation. Excellence in service delivery and implementation are fundamental to our impressive track record. By keeping abreast of the latest trends and technological developments globally, and continuously evolving and innovatin...
Job Purpose:
The incumbent will lead a team of sales and technical coordinators in support of district activities. This role supports the broader district team in execution of their duties by enabling administrative effectiveness Across a variety of processes. The position is also a customer facing position and it is expected that the incumbent Assist the district staff and other matrix functions in the resolution of customer queries and complaints. The role requires the incumbent to ensure compliance to Fidelity ADT policies and procedures with a view to continuously Improve their service to both internal and external customers.
Minimum Requirements
Minimum qualifications and experience:
Behavioural Competencies
Job Specification
Main duties & Responsibilities
Efficient and effective management of sales and technical processes for the branch, including but not
limited to:
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