Quality Controller - Queensburgh at Clover S.A. Proprietary Limited

Job Advert Summary    

• To ensure the delivery of precise, accurate and reliable results to internal stakeholders in a timeous manner. To ensure that products meet and exceed customer expectations in terms of quality and food safety standards.

Requirements    

• Degree/B Tech Degree in Biotechnology/ Analytical Chemistry/Food Science/Microbiology, or Quality Management
• 3-5yrs relevant experience in ISO17025 and FSSC and Laboratory environment 
• Familiar with systems such as Entropy; K2; Freeweigh; AS400; WMS; Limelight & Cognos
• Supervisory experience (advantageous)
• Computer literacy (Advanced) 
• Work overtime/weekends/public holidays based on operational needs.

Competencies    

• Proactive and action orientated 
• Acts with honesty and consistency 
• Solves problems through effective decision making 
• Maintains high standards
• Collaborate with others to achieve a common objective 
• Interpersonal effectiveness 
• Commitment and motivation 
• Administrative capabilities 
• Communicates effectively 

Duties and Responsibilities    
Management of raw ingredients & packaging materials:

• Ensure QCP’s are in place and adhered to per factory.
• Manage receipt and release of raw ingredients and packaging material as per production requirements.
• Manage non-conformances and escalate deviations to suppliers.
• Ensure supplier COA’s are available, easily retrievable and stored for the correct time frame.
• Assist Logistics with the management of expired raw ingredients and packaging materials by carrying out risk assessments and obtaining concessions when required.

Release of final products:

• Develop quality control system and sampling plan according to Clover policy.
• Review product reports daily to ensure compliance to Clover specifications.
• Daily release of products following review of product CCP’s and pathogens in accordance with planning requirements.
• Ensure non-conforming products are quarantined, tested, and actioned accordingly. (i.e., K2 concession requests; reworked stock; rejected stock as per Clover Policy).
• Administration of QNON’s and assist with RCA’s to prevent recurrences.
• Ensure trial stock is quarantined, QNON’s raised and stock is released once approved.

 QMS Compliance:

• Ensure document control is adhered to and records are stored as per record control matrix
• Ensure equipment is serviced and maintained as per Equipment Log
• Participate in FSSC internal audits as an internal auditor.
• Participate in management review meeting.
• Carry out training and assessment on Laboratory related procedures.
• Conduct daily workstation audits in relation to GMP and ISO17025.
• Carry out planned job observations on Lab Technicians and coaching where required.
• Update and maintain departmental training matrix.
• Investigate and conclude outcome of customer complaints in a timeous manner.
• Escalate trends to QA and stakeholders for further investigation.
• Monthly reporting of consumer complaints
• Coordinate annual Residue testing program.