Product Pricing and Profitability Analyst at FirstRand Group

Job Description

To provide insights, input and analysis into product pricing, revenues, costs and account profitability, products offered and growing market share profitability.

• Continuous tracking of product profitability and detailed tracking of the entire income statement by understanding of all the levers of profitability and executing appropriately to pull these levers.
• Developing actionable plans to drive up NIR and to reduce direct and transfer pricing expenses by understanding transactional behavior and driving changes in this base to reduce channel costs.
• Continuous Analysis/Understanding of FNB value proposition (pricing, rewards, product features) relative to the competition and enhancing the product to drive market share growth through tacking market share and developing actionable plans to reach our market share targets and continuous tracking and optimization of product sales across channels.
• Work with the Sales team, the CVM team, the Channel Migration team, the Debit Card team, Fraud team, marketing team and the Analytics team to drive appropriate actions.
• Work with the various channels such as FNB Online, ATMs, Branch Banking, Telephone Banking and Premier to drive sales and reduce costs of servicing customers.
• Assisting the Customer Services Team to resolve customer queries.
•  Management of annual price review process for both RSA Personal Banking as well as for African Subsidiaries where business is active including financial modelling, system implementation as well as communications by doing pricing and revenue enhancement (Non-Interest Revenue) detailed analysis of transactional and customer data to provide insight into pricing strategies.
• Continuous review and proactive optimization of product rules by understanding, maintenance and enhancement of various pricing and product systems and processes.
• Proactive determination of product and system gaps (due to system defects, inappropriate designs, etc.) and working with the Projects and Operations team to resolve these before customers complain.
• Project and initiative management around Pricing (including stakeholder management and engagement, pricing negotiations etc.)
• Plan and manage performance, skills development, employment equity, talent and culture of team in order to improve innovation, achieve efficiencies and increase competencies.
• Manage own development to increase own competencies.