Product Manager, Africa at G Adventures

What You'll be Doing

• Bridge the local knowledge gap between the Product team and the region.
• Work closely to communicate and execute on the product strategy for the region with the local senior leadership team in Operations and Buying.
• Own the execution of the stage gate process within the region.
• Identify and communicate trending destinations, activities or opportunities for new products in the region. Help make our product industry leading in each destination.
• Work with the Operations and Buying team to complete the stage gate for new and changed trips meeting production deadlines.
• Provide the Product Specialist with the needed information and content to write web, brochure and sales training content.
• Write initial content for draft itineraries and initial technical itineraries. Identifying all services that need to be budgeted and contracted by the buyers.
• Conduct site inspections, vendor brand training and product training as required.
• Identify opportunities for new optional activities and work with the Product Specialist to execute on the stage gate for the product. Initiating the contracting process with the buying team.
• Work with the Destination team on product improvement plans and NPS monitoring.
• Support global updates or audit requirements and action as necessary within the region as requested by the Product Team. 
• Review and approve content change when appropriate, work with the Director for the region.
• Help support the travel style training and requirements within the region.
• Other tasks as needed and prioritized.

Desired Skills and Experience

• 5+ years of experience, in tourism with a focus on product or operation and buying
• Advance English writing and grammar skills
• Ability to speak and write in a second language relevant to the region
• Extensive travel in multiple countries for the region
• Experience building product or running operations in the region
• Experience working collaboratively with other key stakeholders
• Advanced communication skills, both verbal and written
• Ability to move multiple projects ahead at the same time
• A team player that understands how to collaborate and build strong relationships
• Desire to be part and add to a very strong company culture
• Experience working with an international team and overseas is a plus
• Experience as a Tour Leader in the relevant region is a plus