Principal Clerk at eThekwini Municipality

Job Purpose

To receive and process applications, changeovers and other relevant documentation and

acceptance of payment in connection with electricity supplies.

Key Responsibility Areas

• Undertaking the receipt, registration, monitoring, filing, processing and controls all application
• or changeovers and related documents in connection with electricity service.
• Compiling and maintaining a list of registered electrical contractors and permit holders details.
• Recording, distributing and controlling paperwork associated with and attending to enquiries
• relating to R.A.G.s complaint forms and instruction to repair notices.
• Attending to both counter and telephone enquiries in respect of applications for supply and
• consumption account.
• Operating a cash register machine, issue receipts for all monies received and entering these
• transactions on a computer.
• Responsible for all cash and cheques received and raises requisitions as directed.
• Posting outgoing accounts, receipts and correspondence.
• Responsible for ensuring compliance with relevant financial regulations in regards to monies
• received.
• Assisting with the preparation of monthly, routine, special reports or consumer statistics.
• Drawing sketches for informal areas where there are no formal addresses, ensuring sketches
• for alterations to services are legible.
• Issuing meter-room and sub-station locks and keys and orders/replaces swipe cards. 

Essential Requirements

• Matric/Grade 12.
• Ability to communicate in at least 2 of the following languages; English, Afrikaans, isiZulu.
• 12 Months previous clerical experience.
• Computer Literacy.
• Preferred Requirements
• 18 Months experience in customer liaison, cashiering and use of a standard word processing.