Planner Global Grade 09 at Barloworld Equipment

Key Output

• Planning and coordinating of repair, service, and maintenance jobs for a team of service artisans to comply with Caterpillar standards and customer requirements.
• Planning, Prioritizing and initiation of jobs.
• Assist with achievement of key performance indicators (KPI’s)
• Ability to apply warranty policies and procedures, Resolve internal and external customer queries.
• Issuing of job instructions to and dispatch of artisans.
• Timekeeping of workforce.
• Managing the work in progress (WIP), work order closing and work order history.
• Effective self-management, Control returning of components.
• Prepare reports as required and attend site meetings, customer meetings and other relevant meetings when required.
• Manage signed fleet downtime and ensure that correct downs are recorded on AMT.

Qualification, Experience and Competencies

• Matric, and trade certificate (Diesel or Earthmoving Mechanic)
• Planning and scheduling certificate an added advantage.
• Knowledge of safety and MHSA requirements.
• SAP, CRM processes and SAP User knowledge an added advantage.
• Sound business and financial acumen; sound business communication and presentation skills.
• Advanced Microsoft Office knowledge, Plan; Lead; Organise and Control
• Driver’s License – Code B.