Personal Assistant at Hollard Insurance

Role Objectives:

• Generalist support to Head: Construction & Engineering
• Process all tasks assigned, within the set standards required thus contributing to the productivity of the company. 
• Enhance the image of the company through the continuous delivery of efficient and effective customer service.

Key Responsibities:

• General support to Head: Construction & Engineering
• Diary management:  Maintain electronic diary by prioritising.  Manage diary with regards to tentative bookings, confirmed bookings and cancellations.
• Reporting:  Provide necessary weekly and monthly reporting etc. Consolidate branch reports.
• Minutes:  Compiling minutes of monthly meetings.
• Filing:  Own and managers.
• Correspondence:  Compile own and manager’s correspondence.
• Telephone calls and e-mails:  Screening all telephone calls and e-mails and responding where appropriate. 
• Meetings:  Organise internal and external meetings - arrange venues, catering etc.
• Travel arrangements:  Co-ordinate travel arrangements.
• Functions: Co-ordinate BU functions.
• General: PowerPoint presentations, collation of management and board packs when required, assist in organising functions in the department, assist in fielding queries and complaints to ensure client satisfaction, ad-hoc projects, re-imbursements, ordering of corporate gifts, maintenance of electronic phone book.
• Staff reimbursements: Reconciliation, ensure approval and submission travel reimbursements.
• Support: Assist various role-players when required eg administrative assistant.
• TCF:  Ensure that customers are treated fairly

Required Knowledge and Experience

• Sound PA knowledge. Minimum 3 years’ experience.
• Sound knowledge of MS Office - including Word, Excel, Outlook, Powerpoint
• Strong analytical skills
• Organisational awareness
• Self-management skills (can organise work, space, time)

Educational Requirements

• Matric
• Secretarial diploma advantageous