PAH Health Insurance Specialist at Discovery Limited

Job Purpose:

• This is an expat assignment in Shanghai, China. The Specialist is ultimately responsible for working with our JV partner Ping An Health (PAH) to co-develop core health insurance capabilities to drive sustainable business growth in China. Through understanding the local market environment, working together with Ping An colleagues and identifying which areas of Discovery’s expertise can be adapted and leveraged, the role of the Specialist is to ensure the effective localization and joint implementation of strategic projects.

Key outputs include but are not limited to:

• Securing alignment of objectives, resolution of obstacles and problems, and collaboration on strategic and operational decisions with PAH, by creating and maintaining strategic relationships

Supporting the design, rollout and ongoing enhancement of the Vitality proposition and shared value insurance in order to ensure:

• Alignment with the Vitality principles
• Incorporation of the latest global Vitality strategies and findings and the latest advancements in health and wellness
• VG’s continued position as indispensable provider of intellectual property (IP) to PAH
• Managing the transfer of Vitality and shared value insurance IP and best practice to PAH across a range of functions, including R&D, actuarial, marketing, risk management, operations, systems and distribution
• Building a strategic business outlook to identify future ongoing opportunities for DSY IP to be effectively localized and implemented in PAH
• Mobilizing DSY and PAH resources to adapt, localize and, where required, find ways to re-develop DSY capabilities and methodologies to suit the local Chinese market
• Locally work together with PAH colleagues to collaborate, manage, and co-deliver PAH and DSY strategic projects, and be accountable for implementation results

Personal Attributes and Skills:

• Is a genuine team player: knows how to ask for and to give help; knows how to lead and how to follow; knows how to field dropped balls and play them in a constructive manner; is focused on the team’s success
• Has a strong bias for action and is able to get hands dirty through performing data analytics, preparing presentations, iterating deliverables, rather than being just an advisor
• Has profound business-oriented relationship-building skills: knows how to build work relationships based on adding genuine value to other people’s work and on mutual respect, rather than seeing business relationships as being superficially social in nature
• Has deep business insight and is able to identify and communicate business strategic problems and solutions with senior executives
• Has financial acumen, and is able to understand and interpret implications of financial information
• Values-driven and optimistic, and able to work with different cultures; able to adapt to local requirements and market practice, be flexible in balancing long-term goals and short-term wins, and be resilient in a consistently changing environment
• Fast learner and able to quickly identify opportunities to build relationships to drive joint decisions and project deliveries
• Able to work with people from all different levels (analysts to ExCo) and build different types of relationships with PAH, instilling trust and building collaboration
• Problem-solver and drives results; able to drive implementation through iterations, quickly able to identify problem areas, prioritize solutions and develop a vision that is suitable and effective for PAH

Work Experience

• Multi-disciplinary experience in Vitality Health or Discovery Health: product, networks, customer journey, etc
• 5+ years of experience in financial / insurance sector
• Understanding healthcare data and performing analysis, interpreting data trends and communicating implications
• Engaging effectively with senior executives
• Networking and relationship-building
• Using strong presentation and communication skills
• Working independently and in different environments
• Working with ambiguous, complex problems under pressure
• Operating in multi-stakeholder environment managing potentially different expectations and needs
• Leading by influence rather than authority

Preferred

• Knowledge and experience of the China healthcare market
• Consulting experience

Education / Qualifications / Accreditations with Professional Bodies

• Postgraduate degree with a strong analytical or business focus, and a proven record of academic excellence
• Actuary (preferred)

Technical Skills or Knowledge

Preferred:

• Fluent in Mandarin (this would be exceptionally advantageous)

Personal Attributes or Competency Profile

• Resilient
• Optimistic
• Learns on the fly
• Instils trust
• People savvy
• Drives results
• Problem solver