Outlet Controller (Boksburg) at RCL Foods

Job Description    

• At RCL FOODS we see and do things differently, we think bigger, work smarter and as a team collectively work towards achieving our ambition, to Grow What Matters!
• RCL FOODS is seeking a skilled Outlet Controller to join our Customer Team in Boksburg. The role will be reporting to the Business Insights Analyst.
• The purpose of the role is to overall effective management and coordination of the Outlet through Outlet staff in order to drive sales, profitability and excellent customer service.

Minimum Requirements    

• Matric is required.
• Studying or completing relevant post-matric qualification in Sales or Marketing will be preferred with a minimum of 3 years’ experience in a similar role.
• Bilingual candidates will be preferred.
• Computer literacy (MS Office, PowerPoint, etc) is required.
• Must have MS Excel experience.

Knowledge:

• Business management and principles.
• RCL products.
• Market performance and challenges.
• Human resource management.

Duties & Responsibilities    
Ensure Adequate Stock Control:

• Drive store cleanliness in line with the required food safety policy framework hygiene standards and product shelf life, through proper stock rotation.
• Ensure timeous store order placement to suppliers in order to maintain adequate stock availability at all times.
• Conduct and manage monthly stock counts in line with month end deadline and Arch reports.
• Grow shop performance through all total RCL basket categories.
• Check correct quantities of stock against goods delivered on invoice and take necessary actions to address in the case of discrepancies.
• Track relevant orders from suppliers (internal/external) in line with deals and batch numbers loaded by the Business Development Operations Manager to be sold in Outlet.
• Identify stock losses/gaps and highlight to New Business Development Operations Manager.
• Conduct/Communicate Price and Promotion to RCL Staff and Outside Customers:
• Drive internal RCL staff communication on newly promoted products available at the farm shop so as to drive staff account sales.
• Conduct market price surveys on the surrounding outlets next to the farm shop so as to always remain relevant/competitive with the prizes we charge at the shop.

Store Administration:

• Manage the farm shop Profit & Loss (P&L) in line with the allocated Outlet budget to drive profitability.
• Always reduce shop OPEX compared to previous fiscal period.
• Drive shop internal audit compliance in line with government legislation and RCL policy.
• Banking/cash ups/cash reconciliation/ordering of Buying Requisitions compliance.
• Ensure the timeous opening and closing of the shop within stipulated times.
• Ensure monthly staff account deductions deadline submissions to payroll.
• Conduct product price changes in line with the cycle pricing periods from the Business Development Ops Manager.
• Interrogate and authorise banking/daily cash-ups and reconciliation in line with the Arch POS reports.
• Develop a proactive asset maintenance plan in place in line with budget, i.e. freezer and building maintenance.
• Create monthly arch reports to analyse overall SKU performance opportunities and gaps.

People Management:

• Provide team guidance on their required daily activities within the shop.
• Conduct store team meetings to communicate weekly targets and in-store promotional activities in line with the overall business objective.
• Monitor team leave plans to unsure continuous store performance with adequate headcount at all times within the store.
• Conducting 4+1 discussions in order to drive continuous team performance.
• Maintain healthy working relationships with factory managers located in your shop regions.
• Create a conducive team environment for their IDPs to thrive.