Operations Manager (Centurion ) at Clicks Group

Introduction

We are currently looking for a Solution orientated Operations Manager for our Inboud divsion of our DC in Centurion Gauteng. As the Operations Manager you will be responsible to ensure the effective management of inbound operations to achieve business objectives.

Job description

• To ensure achievement of budgeted and agreed financial targets
• To ensure effective utilisation of all people resources to drive productivity to targets
• To control and ensure accountability for damage and poor maintenance of company assets (scanners, machines, racking, etc)
• To analyse, interpret and report business information in order to facilitate process improvement and improved financial performance
• To engage, network and communicate with internal stakeholders, vendors, stores and suppliers to ensure swift query resolution and ensure improved business performance
• To deliver high levels of service to stores through accurate, on time deliveries, minimal damages and effective communication
• To monitor and maintain adherence to safety procedures, co-ordinate and manage emergencies ensuring a safe working environment
• To lead and direct the Department Managers to achieve consistent process compliance and adherence to all relevant company SOPs, cutoffs and daily reports
• To manage labour brokers to the service level agreements through regular meetings and ensuring accountability for non-performance.

Minimum requirements

Experience Required:

• Essential: 5 years experience in logistics at a middle management level, managing stakeholders (labour brokers, transporters, vendors, etc)
• Financial Management
• People management (5+ reports)
• Experience in customer service
• Desirable: Experience in inbound/outbound operations

Education:

• Essential: Matric
• Desirable: Tertiary qualification in logistics/business or similar

Competencies:

Essential:

• Deciding and Initiating Action
• Leading and Supervising
• Delivering Results and Meeting Customer Expectations
• Relating and Networking
• Planning and Organizing

Desirable:

• Working with People
• Adapting and Responding to Change
• Coping with Pressures and Setbacks
• Achieving Personal Work Goals and Objectives