Operations Executive - Chronic Care at Discovery Limited

Job Purpose

Focus on designing and executing the strategy of DHCS holistic care including virtual chronic care delivery to drive expansion, growth, high quality care and improved clinical outcomes resulting in Scheme savings

Key Outputs

• Overseeing the success of the division by liaising with stakeholders in the business.
• Building effective relationships to create strategies and translate these into effective deliverables to ensure successful execution thereof.
• Owning and chairing key forums with participants at an executive level.
• Constant interaction with highly strategic thinkers and relationship building on an executive business level.
• Developing strategic plans to drive, lead, and represent all projects and key initiatives impacting the divisions.
• Provide direction for the divisions through actively communicating and being a visionary leader.
• Developing and generating appropriate reporting to business in respect of your divisions.
• Assisting in the development and implementation of annual business, strategic and implementation plans.
• Monitor the implementation of risk management strategies with the Division.
• Keeping abreast with legislative and industry changes and how this affects the business units.
• Analyzing and problem solving by identifying key issues and relationships from a base of information.
• Constantly challenging and shaping the status quo.
• Effective decision-making by applying entrepreneurial knowledge and “out of the box” thinking and weighing up the risks involved.
• To manage direct reports and to ensure that they are guided, coached and mentored to effectively manage their own teams.
• To develop new strategies for the areas based on the Corporate Strategy and to ensure that they are effectively implemented and rolled out in the areas.
• To assist in setting and managing the budgets of the area and to report monthly on variances.

Education required

Essential:

• Matric
• Clinical qualification (degree or diploma)

Knowledge required

Essential:

• Understanding of corporate organizations
• Understanding of Business Processes
• High level of understanding of stakeholder relationship management
• Healthcare industry knowledge
• Understanding of data and statistics
• MS Office

 Advantageous:

• Discovery Product knowledge
• High level understanding of Discovery Health systems

Experience required

Essential:

• Experience on a managerial level dealing with People Management / Strategy roll out/ Key Accounts / Relationship Building.
• Minimum 5 years experience within operations/clinical service delivery
• Proven track record of successful implementation of business process change projects
• Experience with managing strategic relationships
• Extensive experience working with stakeholders (internal and external)
• Solid experience leading areas of 30+ employees
• Business presentation skills

Advantageous:

• Knowledge of Discovery Health
• Start up experience