Office Administrator - Mahikeng at PricewaterhouseCoopers (PwC)

About the role

• To provide and efficient and accurate executive personal - and administrative support services to the line and partner/s for the smooth operation of the business.

Responsibilities:

• Extensive management of online diaries, book appointments and arrange meetings, updates as required
• Ensure Partner/Director get to meetings on time with appropriate documentation
• Handle and screen calls for Partner/Director
• Coordinate and prepare monthly timesheets and expenses claims 
• Take and pass messages to Partner/Director in a timely manner
• Monitor Partner/Director’ email inboxes when they are out of the office or at meetings and taking action as necessary
• Maintain and build good working relationships with Partner/Director‘s clients and their assistants via phone and email communication
• Organize business travel and accommodation bookings for the office.
• Maximize cost reduction opportunities through timely and appropriate travel choices
• Liaise with travel approvals team to follow up on approvals
• Organize visas and taxi bookings as required
• Organize and coordinate logistics for both internal and external meetings and training events (room bookings and refreshments)
• Prepare and send out the call information to all concerned parties
• Organize conference calls as needed and maintain call record for accounts purposes
• Develop good working relationships with Partner/Director via phone and email communication
• Pro-active planning for meetings and follow up actions (documents, papers needed…)
• Organize local internal and external meetings, including organizing catering, IT requirements etc.
• Proofread and finalize documents when required i.e. presentations, proposals and letters
• Exercise confidentiality, discretion and personal sensitivity in all aspects of the role
• Comply with PwC policies and procedures in all aspects of the role
• Build network of strong working relationships both internally and externally

Administrative support:

• Downloading of risk reports for the team - circulating and attending to queries raised
• Running of Job Costing reports for the line of service leader and providing any other information as required
• Learning and Development database management and circulating non-compliance reports.
• Client database management and marketing assistance when needed. 
• Keeping Partner/Director own contacts databases up to date
• Assist with the organization of PwC events as needed including training events,  dinners and outside events
• Act as a key resource and liaison to other functional areas of the business, building cross-functional relationships as needed.

Requirements

Required qualifications

• At least three years’ experience as secretary or admin assistant in multi-national companies;
• Good English and Afrikaans language skills (speaking, listening, writing, and reading);
• Good communication and problem solving skills;
• Aptitude in standard computer software, including Word, Excel and PowerPoint.
• Preference will be given to Employment Equity
• Drivers License essential
• Overtime occasionally required

Key personal attributes

In addition, candidates should illustrate the following personal attributes:

• Demonstrates courage and integrity;
• Acquires and applies commercial and technical expertise by staying up to date in industry and with market trends;
• Open minded, agile with change and practical;
• Committed to self-develop and coaching of others for growth;
• Communicates with impact and empathy;
• Actively shares ideas and knowledge and is innovate;
• Lead and contribute to team success;
• Is passionate about client service;
• Works hard to build and sustain relationships;
• Good common sense;
• Friendly attitude - cheerful and diligent;
• Self-motivated, well-organized.
• Strong communication skills
• Strong  planning and organisational skills
• Ability to work independently
• Ability to take initiative and be proactive
• Agile with change
• Professional
• Enthusiastic
• Efficient